Your internet connection has been slow and intermittent Write a letter to your internet service provider to complain about. In the letter: – Describe the problem and why you are unhappy – Arrange for an engineer to visit your home – Request a reduction in your bill

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Dear Sir, I am writing
this
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letter to discuss the issue
about
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with the
show examples
internet
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connection at my home, which your company
install
Wrong verb form
installed
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last
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week. First of all, the
internet
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is very slow and
intemittent
Correct your spelling
intermittent
,
fisrt
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first
day it was working fine,
while
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on the next day it became very slow. On our first
conversation
Add a comma
conversation,
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the information
providered
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provided
by your
repersentative
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representative
is totally different as it works low quality and
no
Verb problem
has no
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internet
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most of the time.
Furthermore
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, I request you to arrange an engineer to fix
this
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issue as soon as possible,
bercause
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because
I have to make my assignments and upload my work file as I am working from home. So, having a good connection of
internet
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is
essential
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an essential
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need of my life.
Apart from
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this
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, I would really apparicate you if you give me
discount
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a discount
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in
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on
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my bill as your services are not working as you said. I hope you will arrange
someone
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for someone
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as soon as possible to fix my issue. Kind regards, Veerpal.

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task response
Say the problem in a more clear way and give one or two key details.
task response
Ask for the engineer visit with a day or time if you can.
task response
Ask for a bill cut in a direct and clear way.
coherence and cohesion
Use simple link words like first, also, and finally.
coherence and cohesion
Keep one main idea in each part and do not mix points.
coherence and cohesion
Check that each sentence links well to the next one.
task response
You answer all parts of the task.
task response
The purpose of the letter is clear.
coherence and cohesion
You use a clear opening and closing.
coherence and cohesion
Your letter has separate parts for each main point.
Topic Vocabulary:
  • Dissatisfaction
  • Intermittent
  • Impact
  • Urgency
  • Compensation
  • Resolution
  • Service provider
  • Inconvenience
  • Streamlining
  • Connectivity
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