You recently booked a holiday through a travel agency, but the actual holiday was completely different from what was promised in the brochure and by the agent.Write a letter to the travel agency manager. In your letter:Give details of your booking and what was promised.Explain what went wrong and how it ruined your holiday.State what action you expect the agency to take.

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Dear Sir or Madam, I am writing to express my profound disappointment regarding a recent holiday package I booked through your travel agency, Panchi Travels. My two-week vacation was scheduled from the 9th to the 23rd of April during the summer holidays, under the booking reference XT5031.
According to
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your brochure, our accommodation was supposed to be a five-star hotel situated in a prime downtown location, offering convenient access to the city’s public transportation network. Unfortunately, upon arriving at the destination, I discovered that the hotel was actually situated in a remote countryside area on the outskirts of the city. To make matters worse, the locality completely lacked any form of public transport.
Consequently
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, I became extremely frustrated as my holiday plans were entirely disrupted.
Instead
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of enjoying a relaxing stay, I was forced to rely strictly on Uber services to travel anywhere, which incurred significant, unexpected transportation expenses.
Therefore
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, I am requesting a 50% refund on the original package cost, alongside full financial compensation for the additional transit expenses I
accumulated
Verb problem
incurred
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. I look forward to your prompt response and a swift resolution to
this
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matter. Yours faithfully, John Smith

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task response
Task response: Add one more clear detail about what the agent said, like the hotel view, meals, or place, to fully answer the task.
task response
Task response: Say more about how the problems changed your holiday, for example trips you could not take or time you lost.
coherence cohesion
Coherence and cohesion: Use one more linking word between ideas, like also, because, or as a result, to make the flow smoother.
coherence cohesion
Coherence and cohesion: Keep one main point in each part. The second part has two ideas that could be a bit more clearly split.
task response
Task response: You answer all three parts of the task and make your complaint clear.
task response
Task response: The tone is formal and right for a letter to a manager.
coherence cohesion
Coherence and cohesion: The letter has a clear start, middle, and end.
coherence cohesion
Coherence and cohesion: Your opening and closing are correct and polite.
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