On a recent holiday, you lost a valuable item. Fortunately, you have travel insurance to cover the cost of anything lost. Write a letter to the manager of your insurance company. In your letter describe the item you lost explain how you lost it tell the insurance company what you would like them to do.

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Dear
Mr.
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Mr
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Tom, I am writing
this
Linking Words
email to inform you about
my
Correct determiner usage
a
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significant
belonging which
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item that
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I lost during my vacation. I have lost my watch
which
Punctuation problem
, which
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is silver-coloured. Its diameter is 45 mm
and
Punctuation problem
, and
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the letters A and K are engraved on the back of my watch.
In addition
Linking Words
, it has brown genuine leather straps. It got lost on 16th May. It was still on my arm when I went to the sea. I swam all day long, but
I
Correct word choice
when I
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came out of the
sea
Punctuation problem
sea,
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my arm was empty. I put on my
googgles
Correct your spelling
googles
to look for it beneath the sea. Unfortunately, I could not find anything except frustration. I believe that
waves
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the waves
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dragged
away it
Correct word order
it away
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. I am lucky enough to have purchased a full membership from your company.
Thus
Linking Words
, I request that my losses be compensated by your company. I am looking forward to your response, and remain hopeful
to
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of
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at least
recover
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recovering
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the monetary loss. Kind Regards,

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task response
Say the watch price and add proof of its value. Ask clearly for payment, and say how you want the money sent.
task response
Use a more formal start, such as “Dear Sir or Madam”. Do not say “full membership”; say “travel insurance policy”.
coherence and cohesion
Make the sea story clearer: “When I came out of the sea, the watch was no longer on my arm.”
coherence and cohesion
Use simple links to show the order: “First”, “Then”, “After that”, and “Therefore”.
task response
You describe the watch well: its color, size, letters, and strap.
task response
You explain when and where you lost it, and you ask the company to pay for the loss.
coherence and cohesion
Your letter has clear parts: the lost item, how it was lost, and your request.
coherence and cohesion
Each main part is in its own paragraph, so the letter is easy to follow.
Topic Vocabulary:
  • valuable possession
  • insurance claim
  • misplace
  • irreplaceable
  • receipt
  • policyholder
  • reimbursement
  • coverage
  • claim number
  • deductible
  • documentation
  • authenticate
  • liability
  • premium
  • accidental loss
  • indemnity
  • beneficiary
  • contact details
  • substantiate
  • correspondence
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