The two diagrams present information about the composition of library users and their levels of
satisfaction
with various services.
Use synonyms
Overall
, full-time undergraduates constitute the largest user group (44%), Linking Words
while
academic Linking Words
staff
are the smallest (7%). In terms of Use synonyms
satisfaction
, users are most pleased with Use synonyms
staff
helpfulness (95% very satisfied) and library opening hours (65% very satisfied), Use synonyms
whereas
journal availability and wi-fi reliability receive the lowest approval ratings.
Specifically, among user categories, full-time postgraduates account for 25%, followed by part-time postgraduates (16%) and distance learners (8%). The relatively small proportion of academic Linking Words
staff
(7%) contrasts sharply with the dominance of undergraduate students.
Regarding Use synonyms
satisfaction
, the Use synonyms
staff
's helpfulness stands out as exceptionally well-regarded, with virtually all users (95%) reporting high Use synonyms
satisfaction
and none expressing dissatisfaction. Use synonyms
Conversely
, journal availability elicits the most negative response: Linking Words
only
45% are very satisfied, Change preposition
with only
while
20% are not satisfiedLinking Words
-
a significantly higher dissatisfaction rate than for any other service. Punctuation problem
,
Similarly
, wi-fi reliability shows notable discontent (19% not satisfied), despite nearly half (48%) being very satisfied. Book availability receives moderate feedback (50% very satisfied, 10% not satisfied), suggesting room for improvement but less urgency than journals or wi-fi.Linking Words