IELTS Writing Correction Service
Writing Samples
Band 8.5

You recently stayed at a hotel for two nights, but you were dissatisfied with several aspects of your stay. Write a letter to the hotel manager. In your letter: describe the problems you experienced explain how these problems affected your stay say what you would like the manager to do

✍️ Want to check your own essay?Write on this topic →
Dear Sir or Madam, I am writing to express my dissatisfaction with the services and facilities at your hotel during my two-night stay
last
Linking Words
 week. Unfortunately, when I arrived in my room, I noticed that the air conditioner was not working and the bathroom had not been cleaned properly. When I turned on the air conditioner, I found that it was not working at all.
In addition
Linking Words
, the bathroom had a very unpleasant smell, and the used towels had not been replaced with clean ones. These issues caused considerable inconvenience during my stay because the room was so hot that I could not sleep properly throughout the night.
Moreover
Linking Words
,
due to
Linking Words
 the unhygienic condition of the bathroom, I was unable to use it comfortably. I would appreciate it if you could arrange regular room inspections and ensure that all appliances are checked before guests arrive.
Furthermore
Linking Words
, I would suggest improving the hotel’s cleaning standards to ensure that rooms and bathrooms are properly cleaned after each guest’s stay. I hope you will take prompt action to address these issues and prevent similar problems in the future. Yours faithfully, Garry

Unauthorized use and/or duplication of this material without express and written permission from this site's author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.

task response
Give a little more detail about the stay, such as the room number, the dates, or whether you told hotel staff at the time. This would make the complaint stronger.
task response
Ask for a clear result, such as an apology, some money back, or a free stay in the future. At present, your request is mainly about changes for later guests.
coherence and cohesion
You repeat that the air conditioner was not working: “I noticed” it, then “I found” it again. Say this once and use the space for another useful detail.
coherence and cohesion
Add a short link between the problem and its effect, for example: “As a result, I could not sleep well.” This can make the flow even smoother.
task response
You cover all parts of the task. You clearly say what went wrong, how it affected you, and what the manager should do.
task response
The tone is polite and right for a letter to a hotel manager.
coherence and cohesion
Your letter has a clear order: reason for writing, problems, effects, requests, and closing.
coherence and cohesion
Each main paragraph has one clear job, so the letter is easy to read.
What to do next:
Look at other essays: