IELTS Writing Correction Service
Writing Samples
Band 5

There have been several complaints about the reception area where visitors to the company arrive. The manager has asked for suggestions on how the reception area could be improved Please write a letter to our manager. In the letter • Describe the complaints • Say why the reception area is important • Suggest how the reception area could be improved

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Dear Sir or Madam, I am writing to
purpose
Replace the word
propose
 some changes in the visitor's reception zone.
Due to
Linking Words
 the fact of receiving several complaints regarding
to
Change preposition
apply
show examples
this
Linking Words
 area. The majority of complaints mentioned not enough chairs for visitors. For that reason, most people have to wait their turns by standing up.
Additionally
Linking Words
,
other
Correct determiner usage
another
show examples
 issue is the long wait time.
For instance
Linking Words
, one person mentioned that he waited for more than 1 hour, and because of that, he won't come back.
This
Linking Words
 area is the first impression for most people because
is
Correct pronoun usage
it is
show examples
 the first place they visit.
For example
Linking Words
,
If
Fix capitalization
if
show examples
 it is
unefficient
Correct your spelling
inefficient
,
It
Fix capitalization
it
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 would reflect the same for
costumers
Use the right word
customers
show examples
. Based on that, the reception is the company's window for the rest of the world
,
Add a semicolon
;
show examples
 for that reason, it is important to give it
recognised
Replace the word
recognition
.
Finally
Linking Words
, I suggest that more chairs should be added to
this
Linking Words
 space,
as well as
Linking Words
,
Punctuation problem
apply
show examples
 adding another receptionist to reduce the wait time and improve productivity. I
looking
Verb problem
am looking
show examples
 forward to
discuss
Wrong verb form
discussing
show examples
 these possible changes. Yours faithfully, Dani

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task response
Cover all parts of the task with a little more detail. Explain how the new chairs and one more worker would help visitors and the company.
task response
Use a more formal style. Write “I am writing to propose...” and avoid short forms such as “won't”.
coherence and cohesion
Your letter has a clear order: problems, why the area matters, and ideas. Make the links between ideas smoother with words such as “Moreover”, “Therefore”, and “As a result”.
coherence and cohesion
Keep each paragraph focused on one main point. The second paragraph can be split into one paragraph about seats and one about waiting time.
coherence and cohesion
Check key forms that make the meaning clear: “I look forward to discussing...”, “there are not enough chairs”, and “the first place they visit”.
task response
You describe two clear problems: too few chairs and long waiting times. You also give useful ideas to solve them.
coherence and cohesion
The letter has a clear beginning, main body, and ending. The greeting and closing are suitable for a formal letter.
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