IELTS Writing Correction Service
Writing Samples
Band 4.5

You recently bought something from a company on the internet. However, the company sent the wrong product and this caused a problem. Write a letter to the manager of the company. In your letter • Say what you ordered • Describe what the company sent you and the problem this caused • Explain what you want the manager to do

4.5 / 9
Band scoreView breakdown ↓
✍️ Want to check your own essay?Write on this topic →
Thạch Dear Sir or Madam My name is Thach, and I am writing
this
Linking Words
 letter to present one problem that I have encountered
is
Punctuation problem
:
show examples
 the
company
Use synonyms
 sent the wrong product. 3 days ago, I
have
Wrong verb form
apply
show examples
bought a white cooker, and unfortunately, the
company
Use synonyms
 sent a pink cooker. What is more, when I used it, it wasn’t working, and it caused me and my family to miss
meal
Add an article
a meal
show examples
, I was very disappointed. If
cooker
Add an article
the cooker
show examples
 is working, I won’t write
this
Linking Words
 letter.
Although
Linking Words
 it’s not true
color
Change the spelling
colour
show examples
. Now, I need to help the
company
Use synonyms
 so as to change
this
Linking Words
 product. Next time, I hope that your manager will be more careful, and let’s check
product
Add an article
the product
show examples
 before
sent
Wrong verb form
sending it
show examples
 to me or everybody. I believe that
this
Linking Words
 was an unintentional occurrence and there was no deliberate intent on the part of
Use synonyms
company
Add an article
the company
show examples
. I wish your
company
Use synonyms
 continued growth and success. I’m looking forward to hearing from you soon. Thank you very much! Sincerely Mr. Thach

Unauthorized use and/or duplication of this material without express and written permission from this site's author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.

task response
Say more about the order, such as the order number, date, and the kind of cooker. Clearly ask for a new white cooker, a refund, or both.
task response
Make the problem clear: the cooker was the wrong color and it did not work. Explain that your family could not make a meal because of this.
coherence and cohesion
Use short paragraphs: first the order, then the wrong and broken cooker, and last what you want the company to do.
coherence and cohesion
Use simple links such as “First”, “Also”, “Because of this”, and “Finally”. Avoid very long sentences with many ideas.
coherence and cohesion
Check sentence form. For example, write “the company sent me the wrong product” and “please check the product before sending it”.
task response
You say what you ordered, what arrived, and why it caused a problem.
task response
You ask the company to change the product.
coherence and cohesion
Your letter has a clear greeting and a polite ending.
coherence and cohesion
The tone is polite, especially when you say that the error may not have been on purpose.
Structure your letter

A letter needs to be written using a proper format, including the following:

  • A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
  • The main body (consisting of paragraphs for each part of the letter)
  • A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)

When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.

All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »- a book that's free for 🚀 Premium users.

What to do next:
Look at other essays: