You recently attended a training course organised by a local community centre. You were very satisfied with the course and the support provided by the staff.
Write a letter to the manager of the community centre. In your letter:
•Introduce yourself
•Explain what you liked about the course and the service provided
•Give some suggestions for improvement
The chart below shows the proportion of staff employed by age in the public sector in the UK in 2015 and 2020.
Write a complaint letter to the airline manager regarding the behaviour of one of staff members on your. flight .In your letter
Give full details of your flight
Say what the problem with the staff member was
What would you like the manager to do regarding this matter
Some shops are open 24 hours a day and 7 days a week. Do you think it is a good thing for the customer, shop staff and company as a whole?
Some employers want to be able to contact their staff at all time, even on holidays. Does this development more advantages than disadvantages?
The graph shows the percentage of male and female academic staff members across the facilities of a major university in 2012.
The company you work for is planning to provide special staff training Your duty is to find out if the local conference center has suitable facilities in order to hold the training. Write a letter to the manager of
The company you work for is planning to provide special training for staff. Your duty is to find out if the local conference centre has suitable facilities in order to hold the training.
You are the manager of a restaurant that has received a letter of complaint about
poor service from a member of your staff. Write a letter of apology to the person
who has complained.
In your letter,
– say how sorry you are that the person has had a poor experience
– explain what action has been taken against the staff member
– offer a free meal for four people at the restaurant as a gesture of goodwill
Some employers want to be able to contact their staff at all times, even on holiday. Does this development have more advantages than disadvantages ?
Many businesses owners find their staff lack sufficient interpersonal skills such as ability to cooperate their coworkers.What are the causes ? Can you suggest some possible solutions?
Some employers want to be able to contact their staff at all times, even on holidays and beyond work hours. Many people say that this is a positive development while others say that this is a negative development. Discuss both the viewpoints and give your opinion.
you and your colleague would like to use a company room for staff break times but you need the managers permission. write a letter to your manager in your letter you should: explain the advantages of having a room for staffbreak times,suggest which room would be most suitable and why and say what changes to the room would be necessary
Some companies have uniforms for the staff which must be work at all times. Discuss the advantages and disadvantages of this.
Some employers reward members of staff for their exceptional contributions to the company by giving them extra money. this practice can act as an incentive for some, but may also have a negative impact on others. To what extent is this style of management effective? Are there better ways of encouraging employees to work hard?
The line graph shows the demand while the second chart show the number of staff in th Uk steel industry.
Some people think that companies should recruit people who are hungry for money as they will make the most dedicated workers. Do you think money is the driving force behind hard work? What factors should be taken into consideration when recruiting staff for sales positions?
Some companies have uniforms for their staff which must be worn at all times. Discuss the advantages and disadvantages of this. #companies #uniforms #staff #times
Some Companies have uniforms for their staff which must be worn all the time. What are the advantages for a company of having a uniform? Are there any benefits or drawbacks of having a uniform for the staff?
Leaders and directors in an organization are normally older people. Some people think
younger leader would be better. Do you agree or disagree? It is true that young people can be good leaders at companies or organisations.
Youngle are usually physically stronger and can handle a heavy workload. For example, they can be more creative at work and come up with extraordinary ideas or initiatives which may lead to fruitful results. Being a leader requires people to work with much pressure, and old people are often not capable of doing that. Additionally, younger people are usually more creative, so they are more likely to find newer and better improvements which benefit the entire organisation.
However, older people have worked for many years and they have great experience. Furthermore, older leaders have a more powerful voice and old aged people are respected by others. They can allow members of a company to find optimal solutions when it comes to a pivotal decision point.Therefore, old people have a deeper understanding about enterpreneurial culture of the company and they capable of running the business more efficiently.After comparing young and older people's qualities it becomes clear that older people are more preferable to be leaders.They can have a more powerful voice within the company, and people are more likely to listen to them. For example, as the time spent working with the staff of the senior is often longer, they can understand their colleagues better, achieving more popularity. It is an interpersonal communication skills and approval of other people that can tremendously affect the success of a leader. Younger members, on the other hand, will need more time to make contributions over time to prove themselves worthy.
To conclude, I believe, that older leaders can bring more success to companies and organisations.
You recently spent the night at an expensive hotel. There was a problem with your room, but the hotel staff was unable to do anything about it. Write a letter to the hotel manager.
In your letter
• introduce yourself.
• describe the problem.
• say what you would like the manager to do.
Write about 150 words in an appropriate format and style. You can use this page for any rough work.
Write a letter to your manager to request setting up a cafeteria for the staff.
You were recently impressed by a staff member at a supermarket.
Write a letter to the manager of the supermarket. In your letter:
•Describe the situation
• Explain how you were helped
• State what you are going to do as a result of this good experience
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
To Whom This May Concern,
You went to the local hospital’s Emergency Department with your young child who had severe stomach pains. You had to wait for almost four hours before your daughter was treated by a doctor and, while you were waiting, you were constantly ignored by the other staff. Write a letter to the Hospital Registrar, complaining about the service you received.
The company you work for is planning to provide special training for staff. Your duty is to find out if the local conference centre has suitable facilities in order to hold the training.
Write a letter to the manager of the conference centre. In your letter
• Give some details about the training course
• Describe what kind of equipment you will need for the course
• Ask some questions about the facilities at the conference centre
Some shops are open 24hous a day, 7 days a week. Do you think it is a good thing for the customers, the shop staff and the company as a whole?
Some employers offer their employees subsidized membership in gyms and sport clubs, believe that this will make their staff healthier and more effective at work . Other employees find no benifit doing so. Discuss both views .
You have recently had dinner at an expensive restaurant and you were not satisfied with the food or service.
You have decided to write a letter to the manager to complain about:
•the table you were seated at
•the long delays and unavailability of some items
•the lack of concern by staff members regarding your problems
Employers should give their staff at least 4 weeks' holiday every year to make them perform better at their jobs. To what extent do you agree or disagree?
The two maps below show road access to a city hospital in 2007 and in 2010. Summarise the information by selecting and reporting the main features, and make comparisons where relevant. City Hospital 2007 Ring Road CITY HOSPITAL Bus stop G Hospital Rd , Car park: staff and public City Road City Hospital 2010 Ring Road CITY HOSPITAL Public car park Bus station Hospital Rd Staff car park roundabout City Road
Open plan offices offer a better working environment for staff than a normal office. To what extent do you agree or disagree?
Some shops are open 24 hours a day and 7 days a week. Do you think it is a good thing for customers, the shop staff and the economy as a whole?
You local library is hiring a new staff member,and you are interested in apply for the position.
Write a letter to the library manager to applyfor the job.
More and more women go out to work. It is the government's responsibility to subsidise them and provide free staffs and facilities to care for children. To what extent do you agree or disagree with this idea?
the bar chart shows an academic staff by gender ,2008 with particularly different directions.
You recently stayed at a hotel and you had a great time.
Write a letter to the hotel. In your letter
thank the manager and his staff
give some particular examples of why you enjoyed your stay at the hotel so much
explain that you have written a review of the hotel on a popular website for tourists
You should
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
Some employers offer their employees subsidized membership of gyms and sports club, believing that this will make their staff healthier and thus more effective at work. Do you agree or disagree?
Employee should give its staff at least four weeks holiday a year to make employees better at their job. To what extend do you agree or disagree?
The office you work in does not have any cafeteria for staff. Write a letter to your manager to request setting up a cafeteria for the staff.
In your letter, you should tell,
• what you heard about the inconvenience from the staff
• how you feel about it
• what suggestions you have about setting up a cafeteria
•
• Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Some companies have uniforms for their staffs which must be worn at all times. Discuss the advantages and disadvantages of this.
You have organized 90th birthday of your relative and invited elderly guests also. It was a successful party. Write a letter to the hotel manager to provide the feedback.
In your letter you should tell
When the party was
Why it was successful
Thank for a staff member who was really helpful
The table below shows the percentage of employers in various sectors having difficulty in finding staff in 2003 and 2004.
The local library is hiring a new staff member, and you are interested in applying for the position.
Write a letter to the library manager to apply for this job
Employers should give their staff at least four-weeks’ holiday a year to help employees get better at their jobs. To what extent do you agree or disagree?
Some employers offer their employees subsidized membership of gym or sports clubs, believing that this will make their staff healthier and thus more effective at work. Other employers see no benefit in so doing. Discuss both views and give your opinion. Give reasons for your answer and include any relevant examples from your own experience or knowledge.
Some job employers want to be able to contact their staff at all times even on holidays.what are the advantages and Disadvantages
You were recently impressed by a staff member at a supermarket.
Write a letter to the manager of the supermarket. In your letter:
•Describe the situation
• Explain how you were helped
• State what you are going to do as a result of this good experience
Q: In some places, shops are open 24 hours a day, seven days a week. Do you think it is good for customers, shop staff and our society as a whole? Give reasons and examples from your personal experience.
You have visited a store and bought set of china tea cups which later you found broken but store denied to replace it. Write a letter to the manager of the store describing situation.
In your letter add following points:
• State what problem you had with the purchased item.
• Complain about the inability of the sales staff to address the problem.
• Describe how you want the store to solve the problem to your satisfaction.
Present a written argument or case to an educated non-specialist audience on the following topic: Some employers reward members of staff for their exceptional contribution to the company by giving them extra money. This practice can act as an incentive for some but may also have a negative impact on others. To what extent is this style of management effective? Are there better ways of encouraging employees to work hard?