You recently attended a training course organised by a local community centre. You were very satisfied with the course and the support provided by the staff.
Write a letter to the manager of the community centre. In your letter:
•Introduce yourself
•Explain what you liked about the course and the service provided
•Give some suggestions for improvement
The two maps below show road access to a city hospital in 2007 and 2010. Summarize the information by selecting and reporting the main features and make comparisons wherever relevant Summarise the information by selecting and reporting the main features, and make comparisThe two maps give information about the development of city hospital road assessment in 2007 and 2010. Overall, it can be clearly seen that there are various extended amenities built, such as a public car park and a bus stop in 2010. Moreover, there were two roundabouts constructed on Hospital Road to improve more effective traffic transportation. Firstly, there was a circular road added, which connected on the City Road and the Hospital Road, in 2010. By 2007, six bus stops were located surrounding the Hospital road, three each east and west. However, bus station was constructed on the west of its road, and car park, located on the east side allowing both public and staff parking, was changed to accept just staff in 2010. Furthermore, there was another roundabout added, connecting the Hospital Road and the Ring Road. The Ring road, surrounding the city hospital, had public car park built on the east side in 2010. ons where relevant
Many organisations and companies ask their staff to wear a uniform. What are the advantages and disadvantages of this? What kind of jobs should have a work uniform?
Some employers want to be able to contact their staff at all times, even during the holidays. Does this development have more advantages than disadvantages?p
You recently stayed at a hotel and you had a great time.
Write a letter to the hotel. In your letter
thank the manager and his staff
give some particular examples of why you enjoyed your stay at the hotel so much
explain that you have written a review of the hotel on a popular website for tourists
You should
You do NOT need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
you were recently impressed by a staff memer at a store. write a letter describing your appreciation. In your letter:
What the situation was
How you were helped
What you will do to show your gratitude
The table presents information about university-level academic staff in one country. Summarise the information by selecting and reporting the main features, and make comparisons where relevant. 150 words
More and more women go out to work. It is the government's responsibility to subsidise them and provide free staffs and facilities to care for children. To what extent do you agree or disagree with this idea?
The charts below compare five different countries, showing the electricity used (measured in megawatts or mw) in a typical hospital during one week, and also the number of emergency medical calls made by local residents during the same week. The last chart shows the average time (in minutes) spent on assessing emergency cases by hospital medical staff before the patient
You recently spent the night at an expensive hotel. There was a problem with your room, but the hotel staff was unable to do anything about it. Write a letter to the hotel manager. In your letter
-describe the problem.
-explain what happened when you asked the hotel staff for help.
-say what you would like the manager to do.
Your local library is hiring a new staff member, and you are interested in applying for the position.
Write a letter to the library manager to apply for the job.
In your letter:
• explain why you are interested in working at the library
• describe your relevant qualifications and experience
• ask about the next steps in the hiring process
Some people think that employers should give staff at least four weeks of holiday per year to improve their job performance. To what extent do you agree or disagree with this statement?
You recently visited a store and did not like the customer service there. Write a letter to the store manager and say:
1) What was the issue there?
2) Why wasn't the staff helpful?
3)Suggest what can be done about it?
Your local library is hiring a new staff member, and you are interested in applying for the position.
Write a letter to the library manager to apply for the job.
•explain why you are interested in working at the library
• describe your relevant qualifications and experience
•ask about the next steps in the hiring process
Employers should give their staff at least four weeks of holiday a year to help employees get better at their jobs. To what extent do you agree or disagree?
Some employers reward members of staff for their exceptional contribution to the company by giving them extra money. This practice can act as an incentive for some but may also have a negative impact on others. To what extent is this style of management effective? Are there better ways of encouraging employees to work hard? Give reasons for your answer and include any relevant examples from your own knowledge or experience.
Leaders and directors in an organization are normally older people. Some people think
younger leader would be better. Do you agree or disagree? It is true that young people can be good leaders at companies or organisations.
Youngle are usually physically stronger and can handle a heavy workload. For example, they can be more creative at work and come up with extraordinary ideas or initiatives which may lead to fruitful results. Being a leader requires people to work with much pressure, and old people are often not capable of doing that. Additionally, younger people are usually more creative, so they are more likely to find newer and better improvements which benefit the entire organisation.
However, older people have worked for many years and they have great experience. Furthermore, older leaders have a more powerful voice and old aged people are respected by others. They can allow members of a company to find optimal solutions when it comes to a pivotal decision point.Therefore, old people have a deeper understanding about enterpreneurial culture of the company and they capable of running the business more efficiently.After comparing young and older people's qualities it becomes clear that older people are more preferable to be leaders.They can have a more powerful voice within the company, and people are more likely to listen to them. For example, as the time spent working with the staff of the senior is often longer, they can understand their colleagues better, achieving more popularity. It is an interpersonal communication skills and approval of other people that can tremendously affect the success of a leader. Younger members, on the other hand, will need more time to make contributions over time to prove themselves worthy.
To conclude, I believe, that older leaders can bring more success to companies and organisations.
your company does not have a staff rest area. write a letter to your manager to request an office that can be used as a staff rest area. in the letter
-explain the benefits of this action
-suggest an office that can be used
-what should be done to transform the office into a staff rest are
The bar chart gives information about the proportions of academic staff members in faculties, namely arts, business, education, engineering, law, medicine and science, by gender, in a major university, in the year 2012.
The chart below shows the proportion of staff employed by age in the public sector in the UK in 2015 and 2020. Summarise the information by selecting and reporting the main features and make comparisons where relevant.
You recently bought some train tickets for a journey a week in advance. When you went to the station to catch the train, you were told you could not use the tickets and the staff were very unhelpful to you.Write a letter to the train company. In your letter:
describe the problem you had with the tickets
say why you were unhappy with the sta
suggest what action the train company should take
The company you work for is planning to provide special training for staff. Your duty is to find out if the local conference centre has suitable facilities in order to hold the training.
You were recently impressed by a staff member at a store. Write a letter describing your
appreciation. In your letter include:
● What the situation was
● How you were helped
● What you are going to do as a result of this good experience
Some employers want to be able to contact their staff at all time, even on holidays. Does this development more advantages than disadvantages?
You have recently had dinner at an expensive restaurant and you were not satisfied with the food or service.
You have decided to write a letter to the manager to complain about:
•the table you were seated at
•the long delays and unavailability of some items
•the lack of concern by staff members regarding your problems
You use the local swimming pool often and during one of your visits you have encountered a problem. Write a letter to the manager and say
– What the problem was and when it happened
– What the swimming pool staff have done about it
– Suggest your own solution to the problem.
More and more women go out to work. Is it the government's responsibility to subsidise them and provide free staff and facilities to care for their children? To what extent do you agree or disagree with this idea?
Employee should give its staff at least four weeks holiday a year to make employees better at their job. To what extend do you agree or disagree?
Some shops are open 24 hours a day and 7 days a week. Do you think it is a good thing for the customers, shop staff and society as a whole?
Some employers want to be able to contact their staff at all times, even on holiday. Does this development have more advantages than disadvantages ?
You went to the local hospital’s Emergency Department with your young child who had severe stomach pains. You had to wait for almost four hours before your daughter was treated by a doctor and, while you were waiting, you were constantly ignored by the other staff. Write a letter to the Hospital Registrar, complaining about the service you received.
Some companies have uniforms for the staff which must be work at all times. Discuss the advantages and disadvantages of this.
You are the manager of a restaurant that has received a letter of complaint about
poor service from a member of your staff. Write a letter of apology to the person
who has complained.
In your letter,
– say how sorry you are that the person has had a poor experience
– explain what action has been taken against the staff member
– offer a free meal for four people at the restaurant as a gesture of goodwill
You should spend 20 minutes on this task The graph shows the percentage of male and female academic staff member across the faculty of a major university in 2012. Summarise the information by selecting and reporting the main feature and make comparison where relevant
Many organization and companies ask their staff to wear a uniform. What are the advantages and disadvantages of this? What kind of jobs should have a work uniform?
Some job employers want to be able to contact their staff at all times even on holidays.what are the advantages and Disadvantages
Write a letter
You bought a set of China tea cups from a famous department store, as a Christmas present for your sister. When you reached home, you found that a few cups were broken. You went back to exchange the damaged cups, with the receipt, but the sales executive refused to take them back.
Write an email to the store manager in about 150-200 words. Your email should do the following things:
State what problem you had with the purchased item.
Complain about the inability of the sales staff to address the problem.
Describe how you want the store to solve the problem to your satisfaction."
The graph below shows the satisfaction raiting of the staff in four colledges from 1991 to 2002
Some shops are open 24hous a day, 7 days a week. Do you think it is a good thing for the customers, the shop staff and the company as a whole?
write a letter: Expressing Gratitude for Excellent Service Received at a Hotel
Express gratitude for the excellent service received during the stay at the hotel.
Highlight the aspects of the service that were particularly exceptional or noteworthy.
Mention specific staff members or instances where the service exceeded expectations.
you use the local swimming pool often,and during one of your visits,you have encountered a promblem write a letter to the mananger describe what the promblem was tell what the swimming pool staff have done about it suggest your solution to the problem
You recently stayed at a hotel and you had a great time.
Write a letter to the hotel. In your letter
thank the manager and his staff
give some particular examples of why you enjoyed your stay at the hotel so much
explain that you have written a review of the hotel on a popular website for tourists
You were recently impressed by a staff member at a supermarket. Write a letter to the manager of the supermarket. In your letter: • Describe the situation • Explain how you were helped • State what you are going to do as a result of this good experience
Some employers of their employees subsidized membership of gyms and sports clubs, believing that this will make their staff healthier and thus more active at work. Other employers see no benefit in doing so. Consider the arguments from both aspects of this possible debate, give your opinion.
You are organizing a staff training day at a local conference centre.
Write a letter to the manager of the conference centre. In your letter:
Describe the purpose of the training day
Explain what you will need for the day
Ask about availability and cost
You were recently impressed by a staff member at a supermarket.
Write a letter to the manager of the supermarket. In your letter:
· Describe the situation
· Explain how you were helped
· State what you are going to do as a result of this good experience
Write at least 150 words. You do NOT need to write any addresses.
Begin your letter as follows:
To Whom This May Concern,
You recently visited a theatre and had an accident there. The staff were very helpful. Write a letter to the manager giving good feedback.
In your letter, you should tell:
– and describe the accident
– how the staff helped you
– how similar situations could be prevented in the future.
The graph shows the percentage of male and female academic staff members across the facilities of a major university in 2012.
Some companies have uniforms for their staff which must be worn at alltimes. What are the advantages for a company having a uniform? Are there any benefits of having a uniform for the staff?
RWrite a letter to your manager to request setting up a cafeteria for the staff.
In your letter, you should tell:
what you heard about the inconvenience from the staff
No privacy
Have to eat where work, so much docs ,hard to eat
Cannot relax
how you feel about it
Should be a place where meet qnd talk co workers, relax and enjoy some free time
what suggestions you have.