IELTS Writing Samples by topic

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I am writing with regard to the dissatisfaction that you have expressed about service by one of our staff members during your last visit to the restaurant. It was very unfortunate and I am very sorry about the unpleasant
I am writing in response to the complaint you made regarding the quality of service rendered to you by one of my staff. I would like to sincerely apologise for the awful treatment. Please understand that it is not in our
My name is Olivia, I am the manager of "Moons", where you went dinner last week with your family.
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