You are a manager of a restaurant that has received a letter of compliant about poor service from a member of your staff. Write a letter of apology to the person who has complained. In your letter . say how sorry you are that the person has had a poor experience . explain what action has been taken against the staff member . offer a free meal for four people at the restaurant as a gesture of goodwill

#manager #restaurant #service #member #staff #apology #person #action #offer #four #people #gesture #goodwill

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Dear Mr James I have received your letter

Change preposition

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complaint regarding bad service from a member of staff at my

restaurant

Use synonyms

. I would like to use

this

Linking Words

good time to

expess

Correct your spelling

express

my profound apology for

this

Linking Words

embarrassing and rare phenomenon at my

restaurant

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. The member of staff responsible for your inconvenience has been removed from the list of waiters and is now working in the kitchen department, where contact with guests is improbable . He has

also

Linking Words

been educated to improve his point of view. The current staff have undergone training as well to avoid similar events in the future. As a guess of goodwill and as means of reimbursement, I would like to offer you a free meal for five people at my

restaurant

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. You may use the surround voucher at any time and for any meal. I hope you salutation you again as a guest at my

restaurant

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Your

Correct the word

Yours

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faithfully Lee Mina Manager of The Magnate

restaurant

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Submitted by nazirovmuhammad71 on Tue Feb 07 2023

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2
Linking words
meeting the goal of 7 or more
1
Word repetition
meeting the goal of 3 or fewer
3
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 9.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 6.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 6.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Suitable writing tone

Appropriate word count

8 paragraphs

159 words

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