You are a manager of a restaurant that has received a letter of compliant about poor service from a member of your staff. Write a letter of apology to the person who has complained. In your letter . say how sorry you are that the person has had a poor experience . explain what action has been taken against the staff member . offer a free meal for four people at the restaurant as a gesture of goodwill
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Dear Mr James
I have received your letter
to
complaint regarding bad service from a member of staff at my Change preposition
of
restaurant
.
I would like to use this
good time to expess
my profound apology for Correct your spelling
express
this
embarrassing and rare phenomenon at my restaurant
. The member of staff responsible for your inconvenience has been removed from the list of waiters and is now working in the kitchen department, where contact with guests is improbable . He has also
been educated to improve his point of view. The current staff have undergone training as well to avoid similar events in the future.
As a guess of goodwill and as means of reimbursement, I would like to offer you a free meal for five people at my restaurant
. You may use the surround voucher at any time and for any meal.
I hope you salutation you again as a guest at my restaurant
.
Your
faithfully
Lee Mina
Manager of The Magnate Correct the word
Yours
restaurant
.Submitted by nazirovmuhammad71 on
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