You are a manager of a restaurant that has received a letter of compliant about poor service from a member of your staff. Write a letter of apology to the person who has complained. In your letter . say how sorry you are that the person has had a poor experience . explain what action has been taken against the staff member . offer a free meal for four people at the restaurant as a gesture of goodwill

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Dear Mr James I have received your letter

Change preposition

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complaint regarding bad service from a member of staff at my

restaurant

Use synonyms

. I would like to use

this

Linking Words

good time to

expess

Correct your spelling

express

my profound apology for

this

Linking Words

embarrassing and rare phenomenon at my

restaurant

Use synonyms

. The member of staff responsible for your inconvenience has been removed from the list of waiters and is now working in the kitchen department, where contact with guests is improbable . He has

also

Linking Words

been educated to improve his point of view. The current staff have undergone training as well to avoid similar events in the future. As a guess of goodwill and as means of reimbursement, I would like to offer you a free meal for five people at my

restaurant

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. You may use the surround voucher at any time and for any meal. I hope you salutation you again as a guest at my

restaurant

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Your

Correct the word

Yours

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faithfully Lee Mina Manager of The Magnate

restaurant

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nazirovmuhammad71Tue Feb 07 2023

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2
Linking words
meeting the goal of 7 or more
1
Word repetition
meeting the goal of 3 or fewer
3
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 9.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 6.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 6.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Suitable writing tone

Appropriate word count

8 paragraphs

159 words

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