You are a manager of a restaurant that has received a letter of compliant about poor service from a member of your staff. Write a letter of apology to the person who has complained. In your letter . say how sorry you are that the person has had a poor experience . explain what action has been taken against the staff member . offer a free meal for four people at the restaurant as a gesture of goodwill

#manager #restaurant #service #member #staff #apology #person #action #offer #four #people #gesture #goodwill

Dear Mr James I have received your letter

Change preposition

show examples

complaint regarding bad service from a member of staff at my

restaurant

. I would like to use

this

good time to

expess

Correct your spelling

express

my profound apology for

this

embarrassing and rare phenomenon at my

restaurant

. The member of staff responsible for your inconvenience has been removed from the list of waiters and is now working in the kitchen department, where contact with guests is improbable . He has

also

been educated to improve his point of view. The current staff have undergone training as well to avoid similar events in the future. As a guess of goodwill and as means of reimbursement, I would like to offer you a free meal for five people at my

restaurant

. You may use the surround voucher at any time and for any meal. I hope you salutation you again as a guest at my

restaurant

Your

Correct the word

Yours

show examples

faithfully Lee Mina Manager of The Magnate

restaurant

Submitted by nazirovmuhammad71 on Tue Feb 07 2023

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Essentional vocabulary list for IELTS Writing 7+

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2Linking words
meeting the goal of 7 or more
1Word repetition
meeting the goal of 3 or fewer
3Grammar mistakes
 

8 paragraphs

159 words

0123456789.0505

Overall Band Score

Coherence and Cohesion: 9.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 6.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 6.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Suitable writing tone

Appropriate word count

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Essentional vocabulary list for IELTS Writing 7+

A cafe near your home puts some chairs and tables on the pavement for customers. This creates a problem for you. Write a letter to the cafe manager to complain about this matter. In your letter describe the problem; explain how it affects you; say what you will do if this matter is not resolved.

Governments give lots of support to artists, even though some people think it is a waste of money that could have been spent better elsewhere. Discuss both views and give your opinion.

In some countries, more and more people are becoming interested in finding out about the history of the house or building they live in. What are the reasons for this? How can people research this?

Environmental protection should be the responsibility of politicians, not individuals as individuals can do too little. To what extent do you agree or disagree

Some people say that it is possible for a county to be both economically successful and have a clean environment. Others disagree. Discuss both view and give your opinion.