IELTS Writing Samples by topic

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You are a manager of a restaurant that has received a letter of compliant about poor service from a member of your staff. Write a letter of apology to the person who has complained. In your letter . say how sorry you are

I am writing with regard to the dissatisfaction that you have expressed about service by one of our staff members during your last visit to the restaurant. It was very unfortunate and I am very sorry about the unpleasant

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You are the manager of a restaurant that has received a letter of complaint about poor service from a member of your staff. write a letter of apology to the person who complained. In your letter, say how sorry you are

I am writing in response to the complaint you made regarding the quality of service rendered to you by one of my staff. I would like to sincerely apologise for the awful treatment. Please understand that it is not in our

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You are the manager of a restaurant that has received a letter of complaint about poor service from a member of your staff.

My name is Olivia, I am the manager of "Moons", where you went dinner last week with your family.

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You are a manager of a restaurant that has received a letter of compliant about poor service from a member of your staff. Write a letter of apology to the person who has complained. In your letter . say how sorry you are

I am writing in regards to the complaint letter you have sent.

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