Recently you have travelled by plane and during the journey you had an issue with one of airline employee. Write a letter to the company manager and say Give details of your flight Discuss the issue you have encountered What do you expect the nature to do

Dear sir I am writing

this

letter to express my dissatisfaction during the journey with your Airlines. I boarded your flight number B12W from Mumbai to Delhi on 5th of

this

month. During the transit

i

refers to the speaker or writer

I

have faced an issue with one of your

employee

Suggestion

employees

at

luggage drop

Suggestion

the luggage drop

in point, the

incharge

contribute to the progress or growth of

encourage

employee

is Sam pictures is having

employee

identification number H1126.

Although

, your advertisement and tickets highlighted that

maximum weight limit

Suggestion

the maximum weight limit

for luggage is 15 kilos per person

,

Accept space

,

to my surprise the

employee

at the counter argue that limit is 10 kilos only.

As a result

,

Accept space

,

I have been charged extra for the remaining luggage

.

Accept space

.

Moreover

,

Accept space

,

I have not been given any charge receipt for extra payment I was asked

made

Suggestion

to make

. I would like you to look into the matter and take a stringent action on

this

person, if found guilty of being corrupt

.

Accept space

.

In case if the charges are wrongly imprinted

then

I would expect you to compensate me for the inconvenience faced, with a refund of ticket charges and extra baggage charges I paid

.

Accept space

.

I am waiting for positive response from your side. Your sincerely