You have received a letter from your bank, asking you to acknowledge receipt of a new bank card. However, the card was missing from the envelope. Write a letter to the bank's head office. In your letter: • explain why you are writing • express concern about the missing card • ask them what they intend to do

Dear Sir I recently opened a new
saving
Fix the agreement mistake
savings
show examples
account in your
bank
. I received a welcome
letter
from the
bank
in which my details was mentioned along with the welcome kit. In that
letter
Add a comma
,letter
show examples
it was mentioned that there is an atm cum debit
bank
card
in the welcome kit for the mentioned account
number
. I am afraid to say that there is no
card
in the
envelop
Replace the word
envelope
show examples
,
although
card
Correct article usage
the card
show examples
number
was mentioned in the
letter
itself. It was
bit
Add an article
a bit
show examples
of a concern to me as the
card
was missing, as it can be misused if it
get
Change the verb form
gets
show examples
into
wrong
Correct article usage
the wrong
show examples
hands. So I am writing
this
letter
to know what support I can get from your end to ensure the safety of my
bank
account.
I
Add the auxiliary verb
haveI
show examples
never been
into
Change preposition
in
show examples
such
situation
Correct article usage
a situation
show examples
before,
hence
I have no idea what I can do on my part. So I request you to kindly update me, under
such
circumstances what would be the desired course of action, does the
bank
reissue the same
card
with the same
number
but with different
cvv
Correct your spelling
CVV
and validity or
new
Add an article
a new
show examples
card
with the new
card
number
will be issued. Kindly look into the matter and do the needful as earliest. Yours Faithfully
Submitted by Chhavi on

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Structure your letter

A letter needs to be written using a proper format, including the following:

  • A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
  • The main body (consisting of paragraphs for each part of the letter)
  • A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)

When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.

All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.

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Topic Vocabulary:
  • acknowledge receipt
  • compromised security
  • unauthorized transactions
  • identity theft
  • reissue
  • secure (the account)
  • fraudulent activity
  • account holder
  • security measures
  • customer service
  • follow-up
  • discrepancy
  • escalate the issue
  • trace the delivery
  • account security
  • financial risk
  • confidential
What to do next:
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