You have received a letter from your bank, asking you to acknowledge receipt of a new bank card. However, the card was missing from the envelope. Write a letter to the bank's head office. In your letter: • explain why you are writing • express concern about the missing card • ask them what they intend to do

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Dear Sir I recently opened a new
saving
Fix the agreement mistake
savings
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account in your
bank
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. I received a welcome
letter
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from the
bank
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in which my details was mentioned along with the welcome kit. In that
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letter
Add a comma
,letter
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it was mentioned that there is an atm cum debit
bank
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card
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in the welcome kit for the mentioned account
number
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. I am afraid to say that there is no
card
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in the
envelop
Replace the word
envelope
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,
although
Linking Words
Use synonyms
card
Correct article usage
the card
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number
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was mentioned in the
letter
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itself. It was
bit
Add an article
a bit
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of a concern to me as the
card
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was missing, as it can be misused if it
get
Change the verb form
gets
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into
wrong
Correct article usage
the wrong
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hands. So I am writing
this
Linking Words
letter
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to know what support I can get from your end to ensure the safety of my
bank
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account.
I
Add the auxiliary verb
haveI
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never been
into
Change preposition
in
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such
Linking Words
situation
Correct article usage
a situation
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before,
hence
Linking Words
I have no idea what I can do on my part. So I request you to kindly update me, under
such
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circumstances what would be the desired course of action, does the
bank
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reissue the same
card
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with the same
number
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but with different
cvv
Correct your spelling
CVV
and validity or
new
Add an article
a new
show examples
card
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with the new
card
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number
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will be issued. Kindly look into the matter and do the needful as earliest. Yours Faithfully
Submitted by Chhavi on

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Structure your letter

A letter needs to be written using a proper format, including the following:

  • A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
  • The main body (consisting of paragraphs for each part of the letter)
  • A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)

When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.

All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.

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Topic Vocabulary:
  • acknowledge receipt
  • compromised security
  • unauthorized transactions
  • identity theft
  • reissue
  • secure (the account)
  • fraudulent activity
  • account holder
  • security measures
  • customer service
  • follow-up
  • discrepancy
  • escalate the issue
  • trace the delivery
  • account security
  • financial risk
  • confidential
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