There have been some problems with the bus service, especially its reliability, in your area over the last two weeks. Write a letter to the manager of the bus company. In your letter • describe what the problems are • explain how these problems are affecting you • suggest what you would like the company to do

Dear Sir/Ma, I’m writing with reference to
the
Correct article usage
apply
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Bus
No 5678 that plies the Lekki-V.I route. I have been encountering some issues
as a result
of the poor service in my area. I have to be at work
for
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at
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8am every morning,
therefore
I have to leave
with
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on
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the 7: 00am
bus
.
However
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,However
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the
bus
is at least 45 minutes late daily and that means I end up getting to work late. The usual response from the driver upon enquiry is that there are not enough buses to cover that area
hence
the delays.
This
is really causing a lot of problems for me at work and I would appreciate
if
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it if
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this
is addressed to avoid me getting into any more trouble. I suggest that the company adds more buses to their fleet so that more than one
bus
can be allocated to each area.
This
would help reduce the persistent delays and unreliability that various areas including mine keep experiencing. Thank you in anticipation of your prompt action. Yours Faithfully, Mirabel Akpaka

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Topic Vocabulary:
  • adhering to schedules
  • inconvenience
  • daily routine
  • punctuality
  • frequency during peak hours
  • overcrowding
  • commuters
  • update system
  • reliable
  • maintenance
  • breakdowns
  • irregular bus timings
  • passengers
  • delays
  • unreliable
  • appointments
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