Dear Sir or Madam,
Last
Monday I ordered a Linking Words
cover
for my HTC phone from your eCommerce website. I was excited when it arrived but very disappointed to find that the product was not as promised and totally unusable. I am hoping you will replace it.
In relation to the specifics of the order, I purchased Use synonyms
this
leather Linking Words
cover
through your website called Electric Gadgets on November 08th using my PayPal account. The order number is 2584205 and I am attaching a copy of my receipt with Use synonyms
this
letter.
The issue with the Linking Words
cover
is that it is not a genuine leather product and I am unable to store my phone inside it securely. The picture of the item on your website clearly shows the Use synonyms
cover
supports the HTC Desire 12+ model and is an original leather product. So I’m sure Use synonyms
this
is a manufacturing flaw.
As a solution, and because I really like the design and look of the Linking Words
cover
, I am hoping that you will agree to replace it with a new and genuine one for free. Use synonyms
Otherwise
, I would like a full refund and I will be contacting PayPal complaints if I do not hear back from you in regards to Linking Words
this
within a week.
Thank you for giving the matter your attention and I hope to hear your reply soon.
Yours faithfully,
John SmithLinking Words
Abhishek