There have been some problems with the bus service, especially its reliability, in your area over the last two weeks. Write a letter to the manager of the bus company. In your letter • describe what the problems are • explain how these problems are affecting you • suggest what you would like the company to do

#bus #service #reliability #area #two #weeks #manager #company

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Dear Sir/Ma’am, I am one of the loyal customers of SBS Transit and always travel with its buses and trains. I am writing

this

Linking Words

letter to you to report some issues that I have in a couple of weeks ago. Every morning, I take

bus

Use synonyms

856 in front of my block 209 to Woodlands

Bus

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Interchange.

Last

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two weeks ago, the

bus

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reached

Change preposition

apply

show examples

bus

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stop ten minutes late even though the

bus

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arrival

application

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showed that it was coming.

However

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, I understood that there might be some traffic on the way but it did not happen just for one day. The

bus

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kept arriving late the

Linking Words

morings

Correct your spelling

morning

mornings

which was really inconvenient for me. My office hour starts at 8.30 AM normally and I reached at 9.30 AM due to

late

Correct article usage

the late

show examples

arrival of the

bus

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. Another problem is the

bus

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arrival

application

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to check the buses status online. I noticed that

this

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application

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does not reflect the

real time

Add a hyphen

real-time

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bus

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coming updates

Remove the comma

apply

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so that I could not trust the

application

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status no matter what time the

bus

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is coming. I would like SBS company to take

actions

Fix the agreement mistake

action

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on these problems and make sure that the buses run the exact time without getting late and an

application

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shows the correct information for customers as well. I hope to hear from you once you receive

this

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letter and feel free to contact me if you need any

further

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information. Yours faithfully, Cass Oo

Submitted by eindraoo on Sun Dec 01 2019

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5
Linking words
meeting the goal of 7 or more
2
Word repetition
meeting the goal of 3 or fewer
6
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 9.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 5.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 5.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Suitable writing tone

Appropriate word count

7 paragraphs

243 words

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Topic Vocabulary:

adhering to schedules
inconvenience
daily routine
punctuality
frequency during peak hours
overcrowding
commuters
update system
reliable
maintenance
breakdowns
irregular bus timings
passengers
delays
unreliable
appointments

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