There have been some problems with the bus service, especially its reliability, in your area over the last two weeks. Write a letter to the manager of the bus company. In your letter • describe what the problems are • explain how these problems are affecting you • suggest what you would like the company to do

Dear Sir/Ma’am, I am one of the loyal customers of SBS Transit and always travel with its buses and trains. I am writing

this

letter to you to report some issues that I have in a couple of weeks ago. Every morning, I take

bus

856 in front of my block 209 to Woodlands

Bus

Interchange.

Last

two weeks ago, the

bus

reached

to

Change preposition

apply

show examples

my

bus

stop ten minutes late even though the

bus

arrival

application

showed that it was coming.

However

, I understood that there might be some traffic on the way but it did not happen just for one day. The

bus

kept arriving late the

next

morings

Correct your spelling

morning

mornings

which was really inconvenient for me. My office hour starts at 8.30 AM normally and I reached at 9.30 AM due to

late

Correct article usage

the late

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arrival of the

bus

. Another problem is the

bus

arrival

application

to check the buses status online. I noticed that

this

application

does not reflect the

real time

Add a hyphen

real-time

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bus

coming updates

,

Remove the comma

apply

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so that I could not trust the

application

status no matter what time the

bus

is coming. I would like SBS company to take

actions

Fix the agreement mistake

action

show examples

on these problems and make sure that the buses run the exact time without getting late and an

application

shows the correct information for customers as well. I hope to hear from you once you receive

this

letter and feel free to contact me if you need any

further

information. Yours faithfully, Cass Oo