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Band 4.5

Write a letter to the Manager to complain about the problems that you met on the flight recently. In your letter you should: - 1. give details of flight 2. What were the issues with the flight. 3. What you want the manager to do about it.

#manager #flight
Dear Sir/Madam, I recently travelled from Mumbai to Delhi on
15th
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the 15th
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 of
this
 month
by
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on
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 Air India
airlines
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Airlines
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. I am writing
this
 letter to express my dissatisfaction with reference to the challenges that
i
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I
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 experienced during the Journey. As I booked the
flight
 at
last
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the last
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 moment, I had very few options in regards to
opt
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opting
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 for other airlines. My
flight
 number was AI-901 and the departure time was early in the morning at 6.30 AM. After receiving the boarding pass, I was allocated
the
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apply
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seat number C-90. Unfortunately, I faced some troubles that I met
while
 travelling
in
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on
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 the
flight
. First and foremost, the breakfast provided
in
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on
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 the
flight
 was not of
desired
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the desired
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 quality.
Moreover
, the
flight
 was emitting a noisome
odor
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odour
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 as proper cleaning was not carried out by the maintenance staff.
Hence
, I humbly request you to have a serious discussion about
this
 poor
services
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service
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 with the top management and
also
 ensure that maintenance personnel are provided with effective training in order to enhance
the
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apply
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customer satisfaction. I look forward to speedy action into
this
 matter at
earliest
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the earliest
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. Yours faithfully, Jeet Parikh

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Structure your letter

A letter needs to be written using a proper format, including the following:

  • A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
  • The main body (consisting of paragraphs for each part of the letter)
  • A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)

When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.

All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.

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