The graphs indicate the source of complaints about the Bank of America and the amount of time it takes to have the complaints resolved. Summarise the information by selecting and report in the main features, and make comparisons where relevant. Write at least 150 words.
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The pie
chart
illustrates the percentage of Use synonyms
complains
about Replace the word
complaints
the
bank of America in seven different categories, Correct article usage
apply
while
the bar Linking Words
chart
depicts the average time required to solve complaints from Investigation Data to Final Action.
Use synonyms
Overall
, it is immediately apparent that the highest proportion of Linking Words
the
dissatisfaction made by Correct article usage
apply
public
. It can Add an article
the public
also
be seen that the average time taken Linking Words
by
Change preposition
to
investigation
and Replace the word
investigating
solve
the cases Wrong verb form
solving
was
from 3 to 6 months.
Change the verb form
were
According to
the pie Linking Words
chart
, the highest percentage of dissatisfaction was reported by Use synonyms
public
more than 60%, Add an article
the public
while
the government agencies made Linking Words
complains
Replace the word
complaints
just
over 11%. Change preposition
of just
Moreover
, 8% Linking Words
objections
came from Insurance companies. Change preposition
of objections
While
the Bank employees and Media figured equally 3 Linking Words
percent
in the Change the spelling
per cent
chart
, the lowest ratio of Use synonyms
complains
reported by Replace the word
complaints
out of state
entities Add a hyphen
out-of-state
about
2%. Add a missing verb
was about
Additionally
, the rest proportion came from other resources.
Linking Words
As
Change preposition
With
a
regard to Remove the article
apply
bar
Add an article
a bar
the bar
chart
, the Bank required 6 months to tackle the objections in 2001, a month higher than Use synonyms
2000
. Change preposition
in 2000
In contrast
, in Linking Words
Linking Words
next
three years approximately 4 months Correct article usage
the next
needed
to provide Add a missing verb
are needed
suitable
Add an article
a suitable
solution
to tackle them.Fix the agreement mistake
solutions
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Linking words: Don't use the same linking words: "while".
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Vocabulary: Replace the words chart with synonyms.
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Vocabulary: The word "chart" was used 5 times.
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Vocabulary: The word "percentage" was used 2 times.
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Vocabulary: The word "proportion" was used 2 times.
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Vocabulary: The word "about" was used 2 times.
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