The graphs indicate the source of complaints about the Bank of America and the amount of time it takes to have the complaints resolved. Summarise the information by selecting and report in the main features, and make comparisons where relevant. Write at least 150 words.

#graphs #source #complaints #bank #america #amount #time #summarise #information #report #features #comparisons

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The pie

chart

Use synonyms

illustrates the percentage of complaints about the Bank of America in seven different categories,

while

Linking Words

the bar

chart

Use synonyms

depicts the average time required to solve complaints from Investigation Data to Final Action.

Overall

Linking Words

, it is immediately apparent that the highest proportion of

the

Correct article usage

apply

show examples

dissatisfaction made by

public

Add an article

the public

show examples

. It can

also

Linking Words

be seen that the average time taken

Change preposition

show examples

investigation

Replace the word

investigating

show examples

and

solve

Wrong verb form

solving

show examples

the cases

was

Change the verb form

were

show examples

from 3 to 6 months.

According to

Linking Words

the pie

chart

Use synonyms

, the highest percentage of dissatisfaction was reported by the public more than 60%,

while

Linking Words

the government agencies made

complains

Replace the word

complaints

show examples

just

Change preposition

of just

show examples

over 11%.

Moreover

Linking Words

, 8%

objections

Change preposition

of objections

show examples

came from Insurance companies.

While

Linking Words

the Bank employees and Media figured equally 3

percent

Change the spelling

per cent

show examples

in the

chart

Use synonyms

, the lowest ratio of complaints reported by

out of state

Add a hyphen

out-of-state

show examples

entities

about

Add a missing verb

was about

show examples

2%.

Additionally

Linking Words

, the rest proportion came from other resources. As

Remove the article

apply

show examples

regard

Change preposition

apply

show examples

the bar

chart

Use synonyms

, the Bank required 6 months to tackle the objections in 2001, a month higher than

2000

Change preposition

in 2000

show examples

In contrast

Linking Words

, in the

Linking Words

three years approximately 4 months

needed

Add a missing verb

are needed

show examples

to provide suitable solutions to tackle them.

Submitted by hsnsara751 on Mon Dec 23 2019

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Linking words: Don't use the same linking words: "while".

▼

Vocabulary: Replace the words chart with synonyms.

▼

Vocabulary: The word "chart" was used 5 times.

▼

Vocabulary: The word "percentage" was used 2 times.

▼

Vocabulary: The word "proportion" was used 2 times.

▼

Vocabulary: The word "about" was used 2 times.

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8
Linking words
meeting the goal of 7 or more
1
Word repetition
meeting the goal of 3 or fewer
16
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 8.0

Logical structure

Single idea per paragraph

Introduction & conclusion present

Accurate linking words

Variety in linking words

Lexical resource: 4.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 4.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 9.0

Complete response

Suitable writing tone

Appropriate word count

4 paragraphs

181 words

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Topic Vocabulary:

Customer service
Complaint resolution
Data trend
Source of complaints
Average handling time
Online platform
Telephone service
In-person interactions
Efficiency
Automated systems
Customer satisfaction
Bank's reputation
Improvements
Anomalies
Outliers
Benchmark
Resolution rate
Processing time
Service channels
Feedback mechanism

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The graphs indicate the source of complaints about the Bank of America and the amount of time it takes to have the complaints resolved. Summarise the information by selecting and report in the main features, and make comparisons where relevant. Write at least 150 words.

Some people believe that it is good for a country's culture to import foreign movies and TV programmes. Others think that it is better to produce these locally. Discuss both views and give your own opinion.

With a growing population, many people believe that we should focus on producing more GM food. What are the advantages and disadvantages of doing this

In some countries, the difference in age between parents and children is generally greater than it was in the past. Do the advantages of this trend outweigh the disadvantages?

Using a computer every day can have more negative than positive effects on young children. Do you agree or disagree? Give reasons for your answer and include any relevant examples from your own knowledge or experience. In this contemporary

First impressions are important. Some people think that doing well in interviews is the key to securing a good job. To what extent do you agree?