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Band 6

You bought a new HD television last week. At first it seemed to work perfectly but after a few hours a line appeared across the TV and the sound seemed a little strange. You cannot take the TV back to the shop so you decide to write to them. Write a letter of complaint to the shop. In your letter • give them the background information • describe the problem • ask them to resolve the issue

#hd #television #week #first #work #hours #line #tv #sound #shop #complaint #background #information
Dear Sir/Madam, I am writing to register a concern regarding the Sony HD Television model number UHD512018 that I bought on 22nd of December from your Adelaide Street store.
First
 of
all
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,all
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 I would like to express my satisfaction
for
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with
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 the shopping experience provided by your staff and would like you to extend my thanks to the sales Manager
Mr.
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Mr
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 Robert for
this
,
however
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,however
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 I am very much disappointed by the quality of
product
Correct article usage
the product
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 delivered. It was working perfectly fine in the store during
demonstration
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the demonstration
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 but
few
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a few
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hour
Change to a plural noun
hours
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 after its setup in my home I observed some kind of inconsistency in display and
thereafter
 there is a permanent horizontal white line at the
center
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centre
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 of
screen
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the screen
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,
moreover
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,moreover
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 since yesterday there has been
issue
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an issue
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 with its audio system as well, the voice is not clear and it continuously gives a beep sound. I had a word with your customer Manager
Mr.
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Mr
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 Singh and he offered me technical support under the warranty terms and
condition
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conditions
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 but I am not ready to settle
up on
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upon
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this
. I request you to kindly initiate the process for
replacement
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a replacement
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 for
this
 defective product as soon as possible as
currently
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,currently
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 it is nothing more than a useless showpiece for me. Looking forward to hearing from you. Yours faithfully, Satya Prakash
Submitted by mayuri.namita on

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Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

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