Write a letter to the manager of the bus company. In your letter • describe what the problems are • explain how these problems are affecting you • suggest what you would like the company to do

I am writing
this
to bring
into
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to
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your notice that, over the
last
two weeks, we are facing multiple issues with the area bus service.
Firstly
, the
buses
are breaking down on the way to our office on
frequent
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a frequent
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basis.
Secondly
, some of the
buses
are in very poor condition,
for example
, the windows and doors are either broken or not present. Due to these problems, we are not able to reach
office
Correct article usage
the office
show examples
on time, and
that is
impacting our work life. Apart from
this
, in
this
chilly winter, it is really hard to travel in the
buses
without windows. We not only feel cold on the way to
office
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the office
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but
also
fall sick more frequently.
In addition
to
this
, lots of the people try to board the bus even when it starts running as there are no doors in some of the
buses
.
This
results in accidents and
hazardous
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is hazardous
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to people. I would like to recommend the introduction of some new
buses
so that we do not face
such
issues on regular basis.
Moreover
, the existing
buses
should be sent to
service
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a service
the service
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centre for detailed inspection and should be maintained properly to avoid
such
issues in days to come. I hope, you would pay attention to my request and help us in resolving
this
situation.

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The Greeting

Depending on the style and aim of the letter, you will need to adapt your greeting.

Always start an informal letter in the ways:

  • Dear + name
  • Hi / Hello + name

‘Dear...’ is more appropriate, so stick with this.

For a formal letter there are two options for the greeting:

  • Use Dear Sir or Madam if you don’t know the name of the person you are writing to.
  • Use Dear + surname if you do know their name, e.g. Dear Mr Smith or Dear Mrs Jones.

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