You should spend about 20 minutes on this task. You recently organized an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch. Write a letter to the manager of the hotel. In your letter: •say what the participants liked about the hotel •explain why they were unhappy about the food •suggest what the manager should do to improve the food in future Write at least 150 words.

Hello sir/ mam, My name is Jennifer and

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Friday I went to your hotel with my colleagues for a meeting. First of all, I would like to express my gratitude for your awesome hospitality. My co-workers were very impressed by the decor of your place and everyone was applauding your staff for following the standard cleaning procedures.

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, we really like the way how your staff treated us and considering the way they were answering our queries politely.

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, my workmates were having some complaints about the food as they found it to be cold and stale. I am sorry to say

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but

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was not accepted by you at all as your hotel is one of the reputed hotels in the city.

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, two of my friends got food poisoning later that day and they have been hospitalised since

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. I would suggest you should make sure that all the prepared meals follow food safety standards as improper cooking can cause serious health problems.

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, you should appoint a supervisor who will supervise all the activities in the kitchen. Well, these are mere suggestions I would like you to consider. If you like them, just let me know. Waiting for your response. Yours sincerely, Jennifer.