There have been some problems with the bus service, especially its reliability, in your area over the last two weeks. Write a letter to the manager of the bus company. In your letter • describe what the problems are • explain how these problems are affecting you • suggest what you would like the company to do You do NOT need to write any addresses. Begin your letter as follows: Dear ...........,

Dear Sir or Madam, I am Pankila Saini one of the common

citizen

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citizens

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who uses

buses

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for their daily commutes. I have been observing some problems

in

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with

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the

bus

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services. Amongst all the issues I felt reliability is one of the main

challenge

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challenges

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which should be highlighted.

Buses

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are not clean and

has

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have

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many

disguesting

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disgusting

seating arrangments. Many of the

buses

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do not even have proper

handels

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handles

for the ones standing in the

bus

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. As

i

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I

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even mentioned above

relibility

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reliability

is one of the main

issue

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issues

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. Recently I was

traveling

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travelling

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in BC-2

bus

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from Markham to Scarborough and the

bus

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arrival time was 3:00 am EST but the

bus

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arrived at 3:45 EST. I was travelling to my uncle’s house but it could have been a very big head-ache for me if I had to make to an profeccional meeting. I would like to suggest you that if every Saturdays

buses

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gets cleaned and a special message could be posted on

bus

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stopes or Google maps if

bus

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is going to be late would help many travellers to adjust themselves acording to that. I hope you will look into these issues and find a solution for the same as soon as possible. Your Truly, Pankila Saini