You work at home and have a problem with a piece of equipment that you use for your job. Write a letter to the shop or company which supplied the equipment. In your letter • describe the problem with the equipment • explain how this problem is affecting your work • say what you want the shop or company to do

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Dear Sir or Madam, Good day, I hope my letter finds you well. I am writing to you regarding my recent purchase of the handheld 3d scanner from your company. The product's model number is 3 and it was delivered to me

last

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week on Tuesday. Overall, I enjoyed the superb quality and efficiency of the scanning,

however

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; the scanner has stopped working since yesterday. I believe that the problem might be in the power supply as it sometimes works if I hold the wire differently or squeeze the handle of the device.

On the other hand

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this

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issue is really affecting my work as I have a deadline to submit several 3d scans to a client by

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week.

Consequently

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, I am now using my old machine to complete the task, but it is very slow and I am afraid that I will not be able to finish in time.

Accordingly

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, I would like to know if you can provide maintenance at my place as soon as possible, or if you can send someone from your side to pick up the scanner to fix it. Thank you in advance. Yours Sincerely, Mohamed Hawas

Wed Feb 05 2020

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7
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meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
0
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 9.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Suitable writing tone

Appropriate word count

9 paragraphs

194 words

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