Write a letter to the manager of the bus company. In your letter • describe what the problems are • explain how these problems are affecting you • suggest what you would like the company to do
To the manager,
My name is Avinash and I am one of your regular customers using your service to commute for my work daily. The main focus of
this
letter is to bring up some of your bus services to your attention which is not reliable. There were no seats marked with senior citizen signs or handicapped sings
in the buses, due to Correct your spelling
signs
this
some of the handicapped folks are facing a hard time during their journey. In some of the buses, the smart card, tapping machines were not working properly where the passengers end up tapping twice and getting charged twice for their rides.
Some of the iron holders in between the seats were worn and rusted which makes the passengers uncomfortable to touch. Some of the bus stop shelters don't have the
roofs to keep the passengers dry during the rains. And your bus service app is not showing the right arrival and departure times, most of the Correct article usage
apply
times
it is showing the huge time difference with respect to arrival and departure times.
Thank you,
Avinash.Fix the agreement mistake
time
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The Greeting
Depending on the style and aim of the letter, you will need to adapt your greeting.
Always start an informal letter in the ways:
- Dear + name
- Hi / Hello + name
‘Dear...’ is more appropriate, so stick with this.
For a formal letter there are two options for the greeting:
- Use Dear Sir or Madam if you don’t know the name of the person you are writing to.
- Use Dear + surname if you do know their name, e.g. Dear Mr Smith or Dear Mrs Jones.