You recently ordered a small item online but when it arrived it was unusable. Write a letter to the company that sold you the item. In the letter: - give details about the order you made - explain what was wrong with the item - tell the company what you want them to do about it Write at least 150 words.

Dear Sir/Madam, I am writing to inform you that
last
Monday I had ordered an iPhone cover through your eCommerce website. And I got it delivered today and I am more disappointed with the product
that is
delivered as it was not the expected product and
moreover
it is in an unusable state. To be more precise, I have ordered it using your Electronic gadget website using my PayPal account. My order number is 2239783. Herewith, I have enclosed my receipt copy for your perusal. The description reads it is a genuine leather cover
which
Correct pronoun usage
that
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fits perfectly in an iPhone 8 plus mobile. Unfortunately, it doesn't fit securely
in
Change preposition
on
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my device.
Moreover
, the cover doesn't look genuine.
Hence
I concur that it is a manufacturing flaw. To proceed
further
, I am expecting you to resend an ineffective product
for
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apply
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free of charge, as I like the design and the look of the cover very much.
Otherwise
, I would opt for getting a full refund. Providing you have any concerns
on
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about
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refund
Correct article usage
the refund
show examples
, I will prefer to contact
PayPal
Correct article usage
the PayPal
show examples
compliance team, in case I haven't got any reply from you within the
next
one week of time. I look forward to hearing from you at your earliest convenience. Yours faithfully, Ganesh.
Submitted by ganspj on

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Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

  • firstly
  • secondly
  • thirdly
  • in additional
  • moreover
  • also
  • for example
  • for instance
  • therefore
  • however
  • although
  • even though
  • despite

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Topic Vocabulary:
  • order number
  • shipment
  • delivery
  • damaged
  • defective
  • package
  • request
  • replacement
  • refund
  • customer support
  • awaiting your prompt response
  • solution
  • photos attached
  • upon inspection
  • apologies in advance
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