There have been some problems with the bus service, especially its reliability, in your area over the last two weeks. Write a letter to the manager of the bus company. In your letter • describe what the problems are • explain how these problems are affecting you • suggest what you would like the company to do You do NOT need to write any addresses.

Dear sir, I am Rachana Goel, one of the regular

passenger

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passengers

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of

bus

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the bus

a bus

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on route no. 6 travelling from Gorwa to Halol in

morning

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the morning

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at 7:30 am. I would like to draw your attention

towards

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to

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some problems I have been facing recently

Firstly

, the

bus

is untidy and it is very difficult to travel to work for 1 hour in

such

unhygienic conditions. But, my main concern is the timings of the

bus

. The

bus

is supposed to arrive at 7:30 am at Gorwa stop and drop off by 8:30 am to Halol stop. Unfortunately, the

bus

is always late by 4-5 min and the driver are rude to answer.

Also

, his driving is rash. I always reach late to the office and have to explain my situation to my boss which has become a big problem for me. I am requesting you to change the driver of the

bus

if possible and increase the cleaning frequency of it. Thanking you in advance. Yours sincerely Rachana