You have traveled by air had an unpleasant flight. Write a letter to the airline company Manager about the following: - Describe the flight - Explain what was the problem - ask how this issue can be solved

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Dear Sir or Madam, I am writing
this
complaint letter because of
dissatisfactory
Correct article usage
the dissatisfactory
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service offered during my recent travel visit. Let me explain in more detail. I travelled by Jet airways 9W 6 on 8th September 2018. I usually prefer
this
airline, as I am a platinum member and due to
courteous
Correct article usage
the courteous
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service offered by the staff. When I boarded the plane, the crew informed
that
Correct pronoun usage
me that
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I am being upgraded to business class from economy class. I was very happy with
this
special gesture. But after few minutes, one of the cabin crew members approached me and informed
that
Correct pronoun usage
me that
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they had some misconception in the name and seat which was offered to me belongs to
other person
Change the wording
another person
other people
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. I shifted to my original seat which was mentioned on
boarding
Add an article
the boarding
a boarding
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pass. During Breakfast, the food served was cold and salty. I complained about the meal to the flight attendant, but he didn't
responded
Change the verb form
respond
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in a proper way. I would like to suggest some measures to avoid
this problems
Change the determiner
this problem
these problems
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. I would request you to give proper training to the staff and ask them to
cross check
Add a hyphen
cross-check
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the name of the customer
,
Remove the comma
apply
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if they are upgrading someone. I would
also
suggest you
to
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apply
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look towards the quality of food served during travel. I hope you would look into
this
matter and take corrective measures against it. Yours faithfully, Tim Frank
Submitted by alirezatv7394 on

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Topic Vocabulary:
  • unpleasant experience
  • inconvenience
  • unsatisfactory service
  • flight details
  • boarding process
  • cabin crew
  • in-flight amenities
  • discomfort
  • resolution
  • compensation
  • refund
  • sincere apology
  • customer satisfaction
  • travel experience
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