You work at home and have a problem with a piece of equipment that you use for your job. Write a letter to the shop or company which supplied the equipment. In your letter • describe the problem with the equipment • explain how this problem is affecting your work • say what you want the shop or company to do

Dear Sir, The reason I am writing to you is an issue with a

laptop

ASUS GLA that was delivered by your store a few days ago. Let me elaborate on my situation. The

first

problem that I would like to bring your attention to is the

laptop

turns off very frequently after an hour of using it.

In addition

, malware protection software that your IT specialists installed on the

laptop

does not function properly. These problems completely influence

on

Change preposition

apply

show examples

my work productivity. Almost all operations related to my job are performed by using the

laptop

.

For instance

, I could not submit several important documents to my business partners

this

morning. You can imagine in what situation I am

at

Change preposition

in at

show examples

the moment. Considering all of the above-mentioned, I would like you either to provide me with a full refund in accordance with a "Return and refund" policy or to fix issues free of charge according to a

laptop

warranty. Please give

this

matter immediate attention. Yours faithfully,