You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken. Write a letter to shop manager. In your letter: - Describe the problem with the equipment - explain what happened when Phoned the shop - say what would you like the manager to do

#piece #equipment #kitchen #work #shop #action #manager

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Dear Sir/Madam, I am writing

this

Linking Words

letter to draw your attention

about

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show examples

defaulted

Microwave

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oven that was delivered

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show examples

my doorstep. On Monday 04-May-2020, I visited your store located in Sambaji Chowk, Ulhasnagar – 421004. I was pleased with the brands of

Microwave

Use synonyms

ovens at your place. Apparently, I booked Samsung 2 litre

Microwave

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oven model number 32145.

However

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, after delivery when tried to operate with constant temperature while preparation of cookies, our kitchen faced a short circuit. Later, another recipe was tried, which

also

Linking Words

resulted

same

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in same

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and even worse affecting

mass

Correct article usage

the mass

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short circuit of

apartment

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the apartment

an apartment

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. As soon as I noticed some technical issues with the equipment, I called up at your store. Despite being my phone was put on hold, it was disconnected after 15 minutes.

Furthermore

Linking Words

, customer service agent picked up after 4 calls, and

stated

Correct your spelling

started

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strongly against replacement of

valuable

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the valuable

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item. I would request you to look into

current

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the current

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matter.

Although

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a replacement of

Microwave

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oven will be appreciated, which is need of the day. Adding to it, as said Customer is king, please respect their calls and value them. Yours faithfully, Rashmi Malviya

Mon May 11 2020

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5
Linking words
meeting the goal of 7 or more
1
Word repetition
meeting the goal of 3 or fewer
8
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 9.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 4.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 4.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Suitable writing tone

Appropriate word count

8 paragraphs

186 words

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