You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken. Write a letter to shop manager. In your letter: - Describe the problem with the equipment - explain what happened when Phoned the shop - say what would you like the manager to do

#piece #equipment #kitchen #work #shop #action #manager

Dear Sir/Madam, I am writing

this

letter to draw your attention

about

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defaulted

Microwave

oven that was delivered

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my doorstep. On Monday 04-May-2020, I visited your store located in Sambaji Chowk, Ulhasnagar – 421004. I was pleased with the brands of

Microwave

ovens at your place. Apparently, I booked Samsung 2 litre

Microwave

oven model number 32145.

However

, after delivery when tried to operate with constant temperature while preparation of cookies, our kitchen faced a short circuit. Later, another recipe was tried, which

also

resulted

same

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in same

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and even worse affecting

mass

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the mass

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short circuit of

apartment

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the apartment

an apartment

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. As soon as I noticed some technical issues with the equipment, I called up at your store. Despite being my phone was put on hold, it was disconnected after 15 minutes.

Furthermore

, customer service agent picked up after 4 calls, and

stated

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started

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strongly against replacement of

valuable

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the valuable

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item. I would request you to look into

current

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the current

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matter.

Although

a replacement of

Microwave

oven will be appreciated, which is need of the day. Adding to it, as said Customer is king, please respect their calls and value them. Yours faithfully, Rashmi Malviya

Mon May 11 2020

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5Linking words
meeting the goal of 7 or more
1Word repetition
meeting the goal of 3 or fewer
8Grammar mistakes
 

8 paragraphs

186 words

6.00

Overall Band Score

Coherence and Cohesion: 9.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 4.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 4.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Suitable writing tone

Appropriate word count

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