The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010. Summarise the information by selecting and reporting the main features and make comparisons where relevant. You should write at least 150 words.

The given pie graph depicts the information collected from the customers of

a

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Parkway Hotel in the years 2005 and 2010. The graph is presenting the data related to the satisfaction level of the guests of a particular motel. As shown in the pie chart the

overall

customer work of the tavern has improved and the number of visitors who were poorly satisfied has declined. First and foremost in 2005, there were only 19% of people liked the duty and

this

figure rose to 67% by the year 2010.

Moreover

, guests who said the customer work was satisfactory fell

down

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from 45% to 17% in the year 2010.

In addition

to

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the number of unsatisfied customers had dramatically declined to 4% in the year 2010 and it was 15% in 2005.

Furthermore

, 21% of resort customers fill in the report that the hotel service was very poor,

this

figure

cut

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was cut

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down almost to half in 2010.