You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating/cooling system in the hotel was quite inadequate. Write a letter to the manager of the hotel. In your letter • give details of what was wrong • explain what you had to do to overcome the problem at the time • say what action you would like the manager to take

Dear Sham, I am writing

this

letter to show my concern about the

room

service. I have recently booked a

room

in your hotel for my trip. It was a really hot day

,

Remove the comma

apply

show examples

when I reached

at

Remove the preposition

apply

show examples

the hotel

room

, I found out that the air condition in the

room

is out of order. Let me explain

further

, I called the

room

service and enquired about the cooling system. The

room

service showed a quick response and called the contractor to fix the air

condition

Replace the word

conditioner

show examples

.

However

, the contractor said it is requiring a replacement and cannot be repaired.

Therefore

, I asked to change the

room

but unfortunately, there all the rooms were booked for that night in the hotel.

Thus

, I had to sleep in

a

Remove the article

apply

show examples

hot weather without any air conditioning. I would like you to take serious action on

this

and fix the faulty item in the

room

to the earliest possible so that

others

Correct pronoun usage

other

show examples

customers can avoid the consequences.

Moreover

, because I spent a night in unbearable hot weather, I would ask for a refund of my amount. Thank you for your consideration. Yours faithfully, Yasir