You work at home and have a problem with a piece of equipment that you use for your job. Write a letter to the shop or company which supplied the equipment. In your letter: - describe the problem with the equipment - explain how this problem is affecting your work - say what you want the shop or company to do
I am writing
this
letter to complain about a malfunctioning Linking Words
laptop
I bought from your store Use synonyms
last
year. I am working as a Project Manager for XYZ Company and for the Linking Words
last
two months, I have been working from home for personal reasons.
The Linking Words
laptop
’s keyboard has not been working properly since Use synonyms
last
week. The keys have to be pressed hard so I am making extra efforts to avoid spelling mistakes. To my horror, yesterday evening during my Skype session with an international client, some of the keys stopped working totally.
I have been managing work by connecting an external keyboard to the Linking Words
laptop
, which takes longer to operate and is cumbersome. I have to finish some important projects by Use synonyms
next
week so it is crucial for me to get Linking Words
this
problem fixed immediately.
I request you to replace my Linking Words
laptop
as soon as possible with another fully functional Use synonyms
laptop
with Use synonyms
necessary
software installed. Add an article
the necessary
Also
, please do not forget to install a browser security program.
Looking forward to hearing from you.
Yours Sincerely,
XYZLinking Words
Submitted by Dp on
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The Greeting
Depending on the style and aim of the letter, you will need to adapt your greeting.
Always start an informal letter in the ways:
- Dear + name
- Hi / Hello + name
‘Dear...’ is more appropriate, so stick with this.
For a formal letter there are two options for the greeting:
- Use Dear Sir or Madam if you don’t know the name of the person you are writing to.
- Use Dear + surname if you do know their name, e.g. Dear Mr Smith or Dear Mrs Jones.