You work at home and have a problem with a piece of equipment that you use for your job. Write a letter to the shop or company which supplied the equipment. In your letter: - describe the problem with the equipment - explain how this problem is affecting your work - say what you want the shop or company to do

#work #home #piece #equipment #job #shop #company

I am writing

this

letter to complain about a malfunctioning

laptop

I bought from your store

last

year. I am working as a Project Manager for XYZ Company and for the

last

two months, I have been working from home for personal reasons. The

laptop

’s keyboard has not been working properly since

last

week. The keys have to be pressed hard so I am making extra efforts to avoid spelling mistakes. To my horror, yesterday evening during my Skype session with an international client, some of the keys stopped working totally. I have been managing work by connecting an external keyboard to the

laptop

, which takes longer to operate and is cumbersome. I have to finish some important projects by

week so it is crucial for me to get

this

problem fixed immediately. I request you to replace my

laptop

as soon as possible with another fully functional

laptop

with

necessary

Add an article

the necessary

show examples

software installed.

Also

, please do not forget to install a browser security program. Looking forward to hearing from you. Yours Sincerely, XYZ

Submitted by Dp on Tue Jul 21 2020

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The Greeting

Depending on the style and aim of the letter, you will need to adapt your greeting.

Always start an informal letter in the ways:

Dear + name
Hi / Hello + name

‘Dear...’ is more appropriate, so stick with this.

For a formal letter there are two options for the greeting:

Use Dear Sir or Madam if you don’t know the name of the person you are writing to.
Use Dear + surname if you do know their name, e.g. Dear Mr Smith or Dear Mrs Jones.

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4Linking words
meeting the goal of 7 or more
1Word repetition
meeting the goal of 3 or fewer
1Grammar mistakes
 

7 paragraphs

174 words

0123456789.0505

Overall Band Score

Coherence and Cohesion: 4.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 8.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 8.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 5.0

Complete response

Suitable writing tone

Appropriate word count

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The Greeting

In some countries, older people are encouraged to work longer and avoid retirement. Discuss the advantages and disadvantages and give your opinion.

Many manufactured food and drink products contain high levels of sugar, which causes many health problems. So, sugary products should be made more expensive to encourage people to consume less sugar. Do you agree or disagree?

Should hunting be considered a sport? Do you agree or disagree?

n the future, nobody will buy printers newspaper or books because they will be able to read everything, they want online without paying. To what extent do you agree or disagree with this statement?

Some people think that we should use traditional methods to solve our problems, others say that we should use modern methods. Give your opinion and also explain how important is to use new methods.