You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help. Write a letter to the company and in your letter introduce yourself explain the problem and state what action you would like from the company

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Dear Sir or Madam, My name is Danubia Juliao and I am writing
this
letter to complain about an expensive TV that I had acquired from your store located in the Coco Shop Mall a week ago. Surprisingly, when I arrived
in
Change preposition
at
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my home and turned the television, it did not show any image, only the sound.
Thus
, for
this
reason, I called the phone number provided to your customers in case of any problem with your products. I registered the issue,
however
, I am still waiting for your company's help. Indeed, as one of your loyal customers, I am extremely disappointed with your company.
As a result
, I want the return of the money invested on
this
TV as well as all costs I had with the transportation of the item to my house. I am looking forward to hearing from you within three days as I have been waiting for too long. Yours faithfully, Danúbia Julião.
Submitted by danubiajuliao on

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Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

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Topic Vocabulary:
  • customer service
  • purchased
  • faulty
  • malfunction
  • resolution
  • prompt
  • replacement
  • refund
  • technician
  • urgent
  • escalate
  • unsatisfactory
  • disappointed
  • appreciate
  • address
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