You recently ordered something online. When the delivery came, it was not complete. Write a letter to the company. In your letter, Explain what you ordered and what was missing from your delivery Explain the importance of this delivery ask for a replacement item to be sent

Dear Madame, I am writing to report an incomplete delivery of
a
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kitchen equipment that I bought a few days ago on your
website
. On 26th July, I ordered a Toshiba Grinder from your
website
. Based on the description mentioned on the
website
, the grinder had three attachments, which included three different size containers along with their lids.
However
, when I opened the packet
this
morning, I found the smallest size container and the lid of the largest size container missing.
Although
,
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I have witnessed customers receiving great quality products and services from your reputed
website
, I am shocked
with
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by
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this
deceptive action. The time and accuracy of the delivery
was
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were
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extremely important for me as I have guests coming in tomorrow for whom I need to cook using
this
equipment. I am exceedingly displeased with the lack of attention to my urgent needs because I didn’t receive any response from customer service when I called them.
Instead
of receiving these attachments separately in the mail, I expect you to replace the entire item with a higher quality product or the same product with all parts included. If the issue isn’t resolved within two days, I will be forced to contact higher authorities and leave a bad review on your
website
. Looking forward to a positive response from you immediately Yours faithfully, John Balton
Submitted by Mehak Nanda on

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