You recently ordered something online. When the delivery came, it was not complete. Write a letter to the company. In your letter, Explain what you ordered and what was missing from your delivery Explain the importance of this delivery ask for a replacement item to be sent

#delivery #company #importance #replacement #item

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Dear Madame, I am writing to report an incomplete delivery of

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kitchen equipment that I bought a few days ago on your

website

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. On 26th July, I ordered a Toshiba Grinder from your

website

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. Based on the description mentioned on the

website

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, the grinder had three attachments, which included three different size containers along with their lids.

However

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, when I opened the packet

this

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morning, I found the smallest size container and the lid of the largest size container missing.

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I have witnessed customers receiving great quality products and services from your reputed

website

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, I am shocked

with

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this

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deceptive action. The time and accuracy of the delivery

was

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were

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extremely important for me as I have guests coming in tomorrow for whom I need to cook using

this

Linking Words

equipment. I am exceedingly displeased with the lack of attention to my urgent needs because I didn’t receive any response from customer service when I called them.

Instead

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of receiving these attachments separately in the mail, I expect you to replace the entire item with a higher quality product or the same product with all parts included. If the issue isn’t resolved within two days, I will be forced to contact higher authorities and leave a bad review on your

website

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. Looking forward to a positive response from you immediately Yours faithfully, John Balton

Submitted by Mehak Nanda on Thu Jul 30 2020

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4
Linking words
meeting the goal of 7 or more
1
Word repetition
meeting the goal of 3 or fewer
4
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 9.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 6.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 6.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Suitable writing tone

Appropriate word count

8 paragraphs

224 words

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