You should spend about 20 minutes on this task. There have been some problems with the bus service, especially its reliability, in your area over the last two weeks. Write a letter to the manager of the bus company. In your letter • describe what the problems are • explain how these problems are affecting you • suggest what you would like the company to do You do NOT need to write any addresses.

Dear Manager, I am writing

this

letter regarding the bus service, that you are providing in our zone for 10 years. It has been tremendous service and absolutely up to the mark, but I have found two major issues

since

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in

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last

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the last

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two weeks. One of them is few of the seats are broken and not comfortable at all.

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Another

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Anther

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Another

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problem is

the

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apply

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punctuality; it is hard to get any bus on the time in my area.

Furthermore

, in

this

area, my stop is in the middle of

zone

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the zone

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and if I am able to catch the bus, the remaining seats are the broken

one

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ones

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. Apart from

this

, I am a salesperson and being on time is one of the points to crack the deal, since your buses are not on the time, either I am forced to pay the heavy taxi fares or arrive late for the appointment, which means a loss of the money or deal. I would like to suggest you that kindly recheck the quality measurements and reschedule your transport system. Increasing the number of vehicles, and upgrading the interior of old buses might help in resolving these problems. With best regards XYZ