You recently organized an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch. Write a letter to the manager. In your letter:  Say what the participants liked about the hotel  Explain why they were unhappy about the food  Suggest what the manager should do to improve the food in future

Dear Sir or Madam, I have recently organized an official meeting, on behalf of the Hinduja Group in your hotel which took place

last

Monday.

Hence

, I would like to bring

this

to your kind concern that the overall feedback we received at the end of the session was really great. Employees loved the interior that presented a contemporary style of art.

Also

, the service offered by your staff was very much appreciated.

Although

, I have received complaints about the food quality, including both, appetizers and lunch. Folks mentioned that the fish in the curry was unevenly cooked and so was the roasted chicken. Salads

also

lacked crispiness and

hence

tasted soggy. One of our fellow mates has experienced some stomach discomfort too,

however

, it’s nothing serious. Whilst, I reckon the overall service was really applaudable, I would request you to kindly keep a proper check on the kitchen, whether regular quality checks are being followed thoroughly.

Also

, you can pass the same information to your vendors so they may work on the quality part too,

this

will be beneficial for your hotel’s brand value as well. Once again I sincerely thank you for your service. Regards, Swarnim