You recently organized an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch. Write a letter to the manager. In your letter:  Say what the participants liked about the hotel  Explain why they were unhappy about the food  Suggest what the manager should do to improve the food in future

Dear Sir or Madam, I have recently organized an official meeting, on behalf of the Hinduja Group in your hotel which took place

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Monday.

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, I would like to bring

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to your kind concern that the overall feedback we received at the end of the session was really great. Employees loved the interior that presented a contemporary style of art.

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, the service offered by your staff was very much appreciated.

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, I have received complaints about the food quality, including both, appetizers and lunch. Folks mentioned that the fish in the curry was unevenly cooked and so was the roasted chicken. Salads

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lacked crispiness and

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tasted soggy. One of our fellow mates has experienced some stomach discomfort too,

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, it’s nothing serious. Whilst, I reckon the overall service was really applaudable, I would request you to kindly keep a proper check on the kitchen, whether regular quality checks are being followed thoroughly.

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, you can pass the same information to your vendors so they may work on the quality part too,

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will be beneficial for your hotel’s brand value as well. Once again I sincerely thank you for your service. Regards, Swarnim