You work at home and have a problem with a piece of equipment that you use for your job. Write a letter to the shop or company which supplied the equipment. In your letter, describe the problem with the equipment explain how this problem is affecting your work say what you want the shop or company to do

✨ Do you want to improve your IELTS writing?
I am writing
this
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letter to report the malfunctioning of a
laptop
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which I purchased
last
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week from your shop.
Initially
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, when I bought
this
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laptop
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, it was correctly working. After an hour screen of the
laptop
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started showing some issues. I switched off and started again, still offering the same problem, which is affecting my daily work very poorly. Due to
this
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persistent problem, it has become difficult for me to work continuously. I have a deadline for my project, and if I could not complete it within a given period, it will affect my job as my boss already gave me a warning. The only solution for
this
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problem is to replace my
laptop
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with a new one, and I
also
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have a request to check twice before selling the products. Waiting for a prompt reply Yours faithfully, Sheemaanoob
Submitted by sheema.anoob on

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The Greeting

Depending on the style and aim of the letter, you will need to adapt your greeting.

Always start an informal letter in the ways:

  • Dear + name
  • Hi / Hello + name

‘Dear...’ is more appropriate, so stick with this.

For a formal letter there are two options for the greeting:

  • Use Dear Sir or Madam if you don’t know the name of the person you are writing to.
  • Use Dear + surname if you do know their name, e.g. Dear Mr Smith or Dear Mrs Jones.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

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