You have received a letter from your bank, asking you to acknowledge receipt of a new bank card. However, the card was missing from the envelope. Write a letter to the bank's head office. In your letter: explain why you are writing express concern about the missing card ask them what they intend to do

I would like to highlight the problems faced by me when I stayed at your hotel
last
week. As you know, that time of the week temperature went very high unexpectedly.
Moreover
, at the same time, the cooling system of my room sensor did not adjust as per the rising temperature.
As a result
, I was unable to have sound sleep. In order to address the above-mentioned issue; I called up your reception area, but I got a cold, rude response
instead
of apologizing and , at least, stating the time frame of fixing it.
Also
, she told as it is
a
Correct article usage
the
show examples
holiday season, so nobody is available to look into it. I had to sleep in the garden lounge of the hotel. I would suggest taking immediate action on the receptionist behaviour by giving her a warning.
Furthermore
, I want a refund for the costs paid. Thanks for your consideration. Yours sincerely, Nancy William
Submitted by iyer.vinayak16 on

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Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

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Topic Vocabulary:
  • acknowledge receipt
  • compromised security
  • unauthorized transactions
  • identity theft
  • reissue
  • secure (the account)
  • fraudulent activity
  • account holder
  • security measures
  • customer service
  • follow-up
  • discrepancy
  • escalate the issue
  • trace the delivery
  • account security
  • financial risk
  • confidential
What to do next:
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