Online, people write product reviews and opinions about services. Is it a good thing or bad thing?

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Most
people
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were given some
feedback
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on products and services when received after purchased online. From my view, I strongly believe that a positive trend would be taken and supportive aspect will be writing in
this
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essay. On the one hand, the reviews can be as a reference for others customer to decide for buying.
For example
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, most
people
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wrote the opinions in the review form was to let others think wisely before they buy the thing from
sellers
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, based on these
comments
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, the
people
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might know the quality and price of the products and won’t waste the money buy unnecessary items and regret.
Besides
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, when the customer faces the zero and low rates of comment for the item, it could make them in the trap and feel dilemma when choosing the
product
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, they want due to no related comment can let them have a look and it is hard to make a comparison between the items.
However
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, they would no dare to buy the
product
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they desire.
Therefore
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, a comment is much important to the customer when they are making the decision.
On the other hand
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,
feedback
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from customers who given is a big help to the
sellers
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. The reviews can be a confirmation after the customers received the items or as an encouragement to
sellers
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.
For instance
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, every seller can base on the
comments
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to make some improvement on the
product
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and service, they can upgrade the quality
product
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and provide good service after received the complaint or bad
feedback
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from the consumers.
In other words
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, from these
comments
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,
sellers
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can become better to sell the thing with full confidence, to the consequence a good business firm will be formed. In conclusion, a good trend for
people
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who
comments
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the
feedback
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after brought from the online shop.
However
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, I think both customers and
sellers
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have benefited from that reviews.

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