Online, people write product reviews and opinions about services. Is it a good thing or bad thing?

Most
people
were given some
feedback
on products and services when received after purchased online. From my view, I strongly believe that a positive trend would be taken and supportive aspect will be writing in
this
essay. On the one hand, the reviews can be as a reference for others customer to decide for buying.
For example
, most
people
wrote the opinions in the review form was to let others think wisely before they buy the thing from
sellers
, based on these
comments
, the
people
might know the quality and price of the products and won’t waste the money buy unnecessary items and regret.
Besides
, when the customer faces the zero and low rates of comment for the item, it could make them in the trap and feel dilemma when choosing the
product
, they want due to no related comment can let them have a look and it is hard to make a comparison between the items.
However
, they would no dare to buy the
product
they desire.
Therefore
, a comment is much important to the customer when they are making the decision.
On the other hand
,
feedback
from customers who given is a big help to the
sellers
. The reviews can be a confirmation after the customers received the items or as an encouragement to
sellers
.
For instance
, every seller can base on the
comments
to make some improvement on the
product
and service, they can upgrade the quality
product
and provide good service after received the complaint or bad
feedback
from the consumers.
In other words
, from these
comments
,
sellers
can become better to sell the thing with full confidence, to the consequence a good business firm will be formed. In conclusion, a good trend for
people
who
comments
the
feedback
after brought from the online shop.
However
, I think both customers and
sellers
have benefited from that reviews.

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