Online, people write product reviews and opinions about services. Is it a good thing or bad thing?

Most

people

were given some

feedback

on products and services when received after purchased online. From my view, I strongly believe that a positive trend would be taken and supportive aspect will be writing in

this

essay. On the one hand, the reviews can be as a reference for others customer to decide for buying.

For example

, most

people

wrote the opinions in the review form was to let others think wisely before they buy the thing from

sellers

, based on these

comments

, the

people

might know the quality and price of the products and won’t waste the money buy unnecessary items and regret.

Besides

, when the customer faces the zero and low rates of comment for the item, it could make them in the trap and feel dilemma when choosing the

product

, they want due to no related comment can let them have a look and it is hard to make a comparison between the items.

However

, they would no dare to buy the

product

they desire.

Therefore

, a comment is much important to the customer when they are making the decision.

On the other hand

,

feedback

from customers who given is a big help to the

sellers

. The reviews can be a confirmation after the customers received the items or as an encouragement to

sellers

.

For instance

, every seller can base on the

comments

to make some improvement on the

product

and service, they can upgrade the quality

product

and provide good service after received the complaint or bad

feedback

from the consumers.

In other words

, from these

comments

,

sellers

can become better to sell the thing with full confidence, to the consequence a good business firm will be formed. In conclusion, a good trend for

people

who

comments

the

feedback

after brought from the online shop.

However

, I think both customers and

sellers

have benefited from that reviews.