Your neighbours have recently written to you to complain about the noise from your house/ flat. Write a letter to your neighbours. In your letter explain the reasons for the noise apologise describe what action you will take

Dear Mr and Mrs Smith, My name is Sara and I live in the apartment just above yours. I am writing

this

letter in response to your complaint letter I received yesterday regarding the noise from my flat. I sincerely apologise for the inconvenience and humbly ask for your forgiveness. Out of concern for the safety of our home, my husband and I decided to install

alarm

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an alarm

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system and security cameras in our apartment, especially after we saw the number of thefts happening in our neighbourhood. For more

assurance

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,assurance

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we had to test the

alarm

at different locations in the house to see if it is working. I apologise for the nuisance caused by which your child's nap was disturbed and you had to bear his tantrums. Had we known, we would have been more cautious about the loudness of the

alarm

system. I will bring down the volume of the

alarm

system to avoid

such

annoyance in the future. In return, please accept

this

box of chocolate as a token of my deepest regret for the inconvenience caused. Once again, I am extremely sorry for all the troubles and I hope you won't take it

at

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heart. Yours sincerely, Sara James