IELTS Writing Correction Service /
Writing Samples /
Band 5.5

There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved. Write a letter to your manager. describe the complaints that have been made say why the reception area is important suggest how the reception area could be improved Write at least 150 words. You do NOT need to write any addresses.

#complaints #reception #area #visitors #company #manager #addresses
Dear
Mr.
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Mr
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 Yuzishan, I'm
writting
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writing
this
 in connection with the complaints received regarding the reception area of our company. After a meaningful conversation had with you yesterday, I would like to propose some suggestions in order to improve the front area of our company. As
you
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areyou
wereyou
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 aware that most of the complaints are from the visitors from abroad. They face difficulties in communicate with our front desk
staffs
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staff
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.
Moreover
, in
the
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apply
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peak hours, visitors are put to wait for
long
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a long
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 time, even an hour.
this
 leads our valuable customers to return home without
fulflilling
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fulfilling
 their needs.
Reception
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The reception
A reception
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 area of a company is a
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key point
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keypoint
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key point
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, where the customers or guests get their
first
 experience with a firm. As we are providing multi
survices
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services
 to the community, every customer should be treated fairly and their
quirries
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quarries
queries
 have to be handled in a proper way. I believe that
,
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apply
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 conducting few training workshops for our front desk staffs would be benefitted in a way that they handle the visitors more friendly.
Also
 hiring some potential employees who speak
multi languages
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multi-languages
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, especially
Engilish
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English
, will
defenitely
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definitely
 be and
assest
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asset
assist
 of our organisation.
In addition
 to that, I suggest you
to
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apply
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employ more
staffs
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staff
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on peak
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on-peak
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 hours in order to avoid
the
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apply
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delays. By doing
such
 improvements, we can maintain our reputation in the society and it will lead to more turnover
next
 year. If you want to discuss
further
about
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apply
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this
, please contact me or I am ready to meet you anytime in
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near future
near-future
nearfuture
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the nearfuture
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. Yours sincerely, Sanjika
Submitted by bsanjika on

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Word Count

IELTS says that you should write a minimum of 150 words in writing task 1. If you go under word count you will lose marks in task response.

A very long letter will not give you a higher band score.

Aim for between 160 to 190 words in writing task 1. This will ensure a concise letter and will be realistic in terms of time management. You have only 20 minutes to write the letter and you need around 5 minutes of planning time, so you will not be able to write a long letter in 15 minutes.

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