Consumer behaviour has changed considerably in recent years due to technology. In what ways does technology affect consumer activities such as shopping? Do the advantages outweigh the disadvantages?

Nowadays,
technologies
affect many areas of our daily life,
such
as studying, work and shopping. Many
customers
use modern
technologies
for buying some things and
services
.
This
essay will elaborate on the main benefits and drawbacks of technology's effect on shopping.
First
of all, using new
technologies
had changed
customers
' behaviour throughout the
last
decades. Creating new online shops, shipping
services
and shop's accounts in social media for the order has lead to a new era of shopping.
This
trend made
customers
' routine easier and more efficient, now they can make purchases without leaving home.  There are some important benefits,
such
as not spending a lot of time shopping, no payment for transport or entrance ticket to a parking lot. Recently, more and more large delivery
services
have been created, as well as
Add an article
an
the
show examples
online
store
Fix the agreement mistake
stores
show examples
,
for example
, Amazon, Ozon and Wildberries. Many grocery stores have their own apps for shipping, especially it is popular in Russia, a lot of
customers
prefer shipping
services
for food and grocery than going to the shops or cafes.
Nevertheless
, the development of the online shopping industry has some drawbacks, like closing the shops and shopping centres, which leads to job cuts and layoffs.
In addition
, elders don't understand and cannot use new
technologies
for shopping and if online shopping will replace the traditional one's, they will be unable to new changes. In my opinion, there are more advantages than disadvantages of new shopping trends online.
However
, complete replacement of traditional shopping cannot happen in near future.
Submitted by alinazhumartova on

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