Consumer behaviour has changed considerably in recent years due to technology. In what ways does technology affect consumer activities such as shopping? Do the advantages outweigh the disadvantages?

Nowadays,

technologies

affect many areas of our daily life,

such

as studying, work and shopping. Many

customers

use modern

technologies

for buying some things and

services

.

This

essay will elaborate on the main benefits and drawbacks of technology's effect on shopping.

First

of all, using new

technologies

had changed

customers

' behaviour throughout the

last

decades. Creating new online shops, shipping

services

and shop's accounts in social media for the order has lead to a new era of shopping.

This

trend made

customers

' routine easier and more efficient, now they can make purchases without leaving home.  There are some important benefits,

such

as not spending a lot of time shopping, no payment for transport or entrance ticket to a parking lot. Recently, more and more large delivery

services

have been created, as well as

Add an article

an

the

show examples

online

store

Fix the agreement mistake

stores

show examples

,

for example

, Amazon, Ozon and Wildberries. Many grocery stores have their own apps for shipping, especially it is popular in Russia, a lot of

customers

prefer shipping

services

for food and grocery than going to the shops or cafes.

Nevertheless

, the development of the online shopping industry has some drawbacks, like closing the shops and shopping centres, which leads to job cuts and layoffs.

In addition

, elders don't understand and cannot use new

technologies

for shopping and if online shopping will replace the traditional one's, they will be unable to new changes. In my opinion, there are more advantages than disadvantages of new shopping trends online.

However

, complete replacement of traditional shopping cannot happen in near future.