IELTS Writing Correction Service /
Writing Samples /
Band 6

You have received a letter from your bank, asking you to acknowledge receipt of a new bank card. However, the card was missing from the envelope. Write a letter to the bank's head office. In your letter: explain why you are writing express concern about the missing card ask them what they intend to do

#bank #receipt #card #envelope #head #office #concern
Dear Brown, I hope
this
 letter finds you well! My name is Marina dos Santos, and I am writing to you regarding a missing card from a mail I received from the Bank of America. Let me explain the situation.
Last
 week, I got a letter requesting a receipt confirmation of a new bank card;
however
,
this
 material was never sent to me. Because
this
 issue has never happened to me before, I am overly concerned about it.
This
 is because I worry someone could have stolen the card or that it was delivered to a different address.
Therefore
, I would like to know what action will be done to solve
this
 problem. Could you please help me to address
this
 situation? Thank you for your attention and time! Best, Marina dos Santos
Submitted by marinasantos13 on

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The Closing

The style of the letter determine how you have to close it.

Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.

Formal style (To someone you have not met, whose name you don’t know)

  • Yours faithfully,

Semi-formal (To someone you may or may not have met, whose last name you know)

  • Yours sincerely,

Informal (To someone you know well, whose first name you know and use)

  • Best regards,
  • Warm wishes,

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

Topic Vocabulary:
  • acknowledge receipt
  • compromised security
  • unauthorized transactions
  • identity theft
  • reissue
  • secure (the account)
  • fraudulent activity
  • account holder
  • security measures
  • customer service
  • follow-up
  • discrepancy
  • escalate the issue
  • trace the delivery
  • account security
  • financial risk
  • confidential
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