You are a student at an English language school in Brighton and are living in private accommodation with other flat mates. You have not had hot water or heating for some time. The landlord’s workmen have tried to fix the problem but without success. Write a letter to the landlord. In your letter: state your reason for writing describe the problems and explain how you feel propose a solution and ask the landlord to take action.

Dear Mr Brown, My name is Angel Smith. I am one of the tenants at your property on Beatles Street, and I am writing in connection with the recent inconvenience regarding the absence of hot water along with a heating system. A few days ago, to be precise on Monday 19th, one of my flatmates was taking a shower when unexpectedly the hot water ceased running. Honestly, we did not alert you immediately due to the fact that we thought

this

inconvenience would take two weeks in order to be fixed. Undoubtedly, it has affected our daily routines and frame of mind in a negative way since we lacked a basic facility.

Therefore

, I request you to handle

this

extremely annoying problem personally inasmuch as the plumber who was sent by your company failed to rectify it.

Accordingly

, if the issue is not solved within a reasonable time, not to exceed 3 days, I will be forced to make a complaint to your supervisor or withhold payment of the rent until the situation is resolved. I hope you will take it into account in order to fix the problem as soon as possible. Yours sincerely, Angel Smith