You were hurt in a minor accident include a supermarket, and you wish to complain to the supermarket. Write a letter to the manager of the supermarket. In your letter -say who you are -give details about the accident -suggest how the supermarket could prevent similar accidents

Dear Sir, I am writing to you regarding my recent knee injury due to the wet floor incident, which occurred

last

during my visit to the frozen aisle. About myself, I, Ryan Smith who is an accountant by profession, am

inhabitants

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inhabitant

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of Harlow town centre for the

last

30 years;

therefore

, my visit is quite frequent at your store to purchase regular stuff. About the incident, my visit to your store

last

Friday was related to purchasing my monthly frozen, while one of the staff was filling the freezer;

consequently

, the place was slippery,

although

there were no wet floor signs to alert customers. During my purchase decision, I did not follow the slippery space, which caused

this

trip, and I got hurt on my knees.

Therefore

, I suggest that your staff ought to understand the necessity of health and safety guidelines, which must include penalty clauses for careless behaviour in my view. As a regular client at your store, I will not tolerate

this

in the future and will follow legal

procedure

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procedures

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against your outlet if things are incorrect. I am awaiting your response. Yours faithfully, Ryan Smith