You recently ordered a small item online but when it arrived it was unusable. Write a letter to the company that sold you the item. In the letter: give details about the order you made explain what was wrong with the item tell the company what you want them to do about it

Dear Sir or Madam, I am writing

this

letter to bring to your notice about a charger I recently ordered from you. I have received a faulty product and I would like to have it replaced. I ordered a charger for my phone on 12th October from you and the

order

number is #12345678. I have

also

paid for the

order

using my Paypal account. I was excited to receive the

order

on the same day but once after I opened it, I noticed that the pin on the adapter was broken and because of

this

I am unable to use the product. I regularly

order

from your site and never have I faced any issue like

this

and it is indeed disappointing to see

such

an established company sending faulty products like these. So I request you to replace my product with a new one as soon as possible. If you need any more details you can contact me at xxxxxxx. Thank you for giving the matter your attention and I hope to hear your reply soon. Yours faithfully John Doe

Submitted by Shravya.vijayadurai on Wed Nov 10 2021

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3Linking words
meeting the goal of 7 or more
1Word repetition
meeting the goal of 3 or fewer
0Grammar mistakes
 

7 paragraphs

182 words

0123456789.0505

Overall Band Score

Coherence and Cohesion: 9.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 9.0

Complete response

Suitable writing tone

Appropriate word count

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Topic Vocabulary:

order number
shipment
delivery
damaged
defective
package
request
replacement
refund
customer support
awaiting your prompt response
solution
photos attached
upon inspection
apologies in advance

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