You were recently impressed by a staff member at a supermarket. Write a letter to the manager of the supermarket. In your letter: • Describe the situation • Explain how you were helped • State what you are going to do as a result of this good experience

Dear Sir / Madam, I am writing to you to praise one of your
staffs
Fix the agreement mistake
staff
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named Stephen due to my recent experience at your outlet. My experience is as follows: I visited your customer service department on the 15th of June to claim the warranty of an oven, which was procured almost a year ago. Your staff Stephen has offered an incredible example of customer service
that is
rare
now-a-days
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nowadays
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. My purchase of the oven
in
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apply
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the
last
year was found faulty;
therefore
, I returned my purchase as it was within the warranty period, and Stephen served me with my transaction receipt.
Subsequently
, he contacted the supplier and managed
replacement
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the replacement
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of the product;
thereafter
, he contacted me to return my oven. His sense of responsibility surprises me.
Mouth
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The mouth
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of words is the best advert tool for any business;
consequently
, I already mentioned
numerous
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to numerous
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local friends about my customer service experience in your outlet.
Therefore
, it ought to assist you to increase your annual turnover.
Furthermore
, I will publish my incident in the local newspaper to enhance your business reputation. I am awaiting your response in case you require any clarification regarding
this
. Yours faithfully, Ryan Smith
Submitted by toriqul1976 on

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Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

  • firstly
  • secondly
  • thirdly
  • in additional
  • moreover
  • also
  • for example
  • for instance
  • therefore
  • however
  • although
  • even though
  • despite

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