You were recently impressed by a staff member at a supermarket. Write a letter to the manager of the supermarket. In your letter: • Describe the situation • Explain how you were helped • State what you are going to do as a result of this good experience
Dear Sir / Madam,
I am writing to you to praise one of your
staffs
named Stephen due to my recent experience at your outlet. My experience is as follows:
I visited your customer service department on the 15th of June to claim the warranty of an oven, which was procured almost a year ago. Your staff Stephen has offered an incredible example of customer service Fix the agreement mistake
staff
that is
rare now-a-days
.
My purchase of the oven Correct the word
nowadays
in
the Change preposition
apply
last
year was found faulty; therefore
, I returned my purchase as it was within the warranty period, and Stephen served me with my transaction receipt. Subsequently
, he contacted the supplier and managed replacement
of the product; Add an article
the replacement
thereafter
, he contacted me to return my oven. His sense of responsibility surprises me.
Mouth
of words is the best advert tool for any business; Add an article
The mouth
consequently
, I already mentioned numerous
local friends about my customer service experience in your outlet. Change preposition
to numerous
Therefore
, it ought to assist you to increase your annual turnover. Furthermore
, I will publish my incident in the local newspaper to enhance your business reputation.
I am awaiting your response in case you require any clarification regarding this
.
Yours faithfully,
Ryan SmithSubmitted by toriqul1976 on
Unauthorized use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.
Use cohesive linking words accurately and appropriately
Linking words are very important in your essay.
To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.
Almost every sentence in your essay should have a linking word of some sort.
In fact, the only sentences that can omit linking words are your background sentence and thesis.
Linking word examples:
- firstly
- secondly
- thirdly
- in additional
- moreover
- also
- for example
- for instance
- therefore
- however
- although
- even though
- despite