7. You have recently used a moving company to move your household items to a new place and they have been damaged in transfer. Write a letter to the company’s manager and say – When and where did it take place? – What is your complaint? – Suggest a reasonable solution.

Dear Sir or Madam, I am writing to complain about your moving service that I have used. I used your company service because I believe that you would carefully transfer my stuff.

However

, once I unpacked them, I was very disappointed.

First

of all, there were a lot of items that were transferred from my house at Kenwood road to my new one at Lena road

last

week.

However

, some of them have been damaged during

transferring

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transfer

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. The left leg of the dining table has been broken as well as some cracks on the cupboard. On top of that, the wheel of my working chair did not work. I was sure that all items were in a good condition before moving into

this

house. Again,

this

was very dissatisfying. I suggest you

to

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apply

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solve

this

problem as soon as possible.

Firstly

, you should send me new furniture, as I bought an insurance policy which covered

this

case. Another suggestion is that you should train your staff to be more careful about lifting and transferring items.

Finally

, I hope

this

situation will not happen again in the future. I look forward to hearing from you. Sincerely, Jenny Lee