You use the local swimming pool often and during one of your visits you have encountered a problem. Write a letter to the manager and say – What the problem was and when it happened – What the swimming pool staff have done about it – Suggest your own solution to the problem.

Dear Sir, I am writing to complain about the problem that I experienced with the swimming pool recently.

This

is JD, I regularly visit the recreation centre to use the pool and other facilities. The bathroom

shower

was not functioning properly, since my

last

visit on the 3rd of July 2022.

In addition

, it had no manual settings on the

shower

to release the hot water which was perfectly working before the recent repair. It is highly imperative for me to take bath in order to remove the chlorine content on my body after using the pool. I had already informed the staff member to fix the

shower

because it is causing a great inconvenience to people. He agreed that he would replace it with new accessories,

however

, it is still the same. I would like to suggest arranging a plumber to fit the new

shower

as early as possible.

This

would prevent us from experiencing inconveniences

such

as

this

. If you would like to

further

discuss, please call me on my mobile. I look forward to resolving

this

issue without any conflict. Yours faithfully, JD